Derek Allee
Tahlequah,OKLAHOMA
Summary
Smoothly handle administrative requirements for a fast-paced environment by applying excellent recordkeeping, document management and customer relations skills to meet any need. Prepare error-free and clear business paperwork, letters and memoranda. Bringing top-notch clerical, financial administration and managerial experience. Organized office professional with top-notch administrative skills . History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
12
12
years of professional experience
Work History
Staff Assistant
Century 21 Wright Real Estate
2022.04 - Current
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
- Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
- Contributed to successful marketing campaigns by creating visually appealing promotional materials for properties and open houses.
- Kept agents informed of potential new leads by monitoring MLS updates regularly to identify new opportunities within the local market.
Title Processor/Partial Funder
Infinity Title
2021.07 - 2023.02
- Promoted teamwork within the department through active collaboration on tasks such as deed preparation and lien release tracking.
- Aided smooth title transfers by coordinating with surveyors, appraisers, and other professionals to address any discrepancies or concerns effectively.
- Reduced turnaround time for title commitments by consistently meeting deadlines while maintaining a high level of accuracy in research findings.
- Managed high-volume workloads effectively while maintaining exceptional attention to detail in the review of preliminary title reports.
- Maintained accuracy in documentation by diligently proofreading legal descriptions, tax records, and loan documents.
Manager
AMC Theatres
2019.04 - 2020.03
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Assistant Manager
Arbys Resturant
2015.09 - 2016.11
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Clerk/Emergency Relief Clerk
QuickTrip
2012.06 - 2015.09
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Education
High School Diploma -
Coweta High School
Coweta, OK05.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Cash Handling
- Cash Management
- Customer Service
- Customer-focused
- Adherence to high customer service standards
- Conflict resolution techniques
- Patience and composure
- Cash handling expertise
Timeline
Staff Assistant
Century 21 Wright Real Estate
2022.04 - Current
Title Processor/Partial Funder
Infinity Title
2021.07 - 2023.02
Manager
AMC Theatres
2019.04 - 2020.03
Assistant Manager
Arbys Resturant
2015.09 - 2016.11
Store Clerk/Emergency Relief Clerk
QuickTrip
2012.06 - 2015.09
High School Diploma -
Coweta High School
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