Derayna Lopez
Stockton
The way to get started is to quit talking and begin doing.
Walt Disney
Overview
19
19
years of professional experience
Work History
Courtesy Clerk
Safeway
03.2004 - 05.2004
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Worked together with cashiers to guarantee customer satisfaction.
Service Deli Clerk
Safeway
06.2004 - 01.2007
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Produce Team Member
Safeway
02.2007 - 12.2010
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
Checker
Safeway
Stockton, CA
01.2011 - 05.2013
- Operated POS system to complete cash, credit and check transactions.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Monitored self-checkout systems and provided assistance or intervention where required.
Bookkeeping Manager
Safeway
03.2013 - 05.2020
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reconciled and corrected issues with financial records.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assisted with hiring, training and mentoring new staff members.
Package Handler
UPS Warehouse
Lathrop, CA
11.2020 - 01.2022
- Utilized sorting systems to sort items fast and accurately.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Merchandiser
Cart Solution's
Stockton, CA
01.2023 - Current
- Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
- Changed shelves, racks and displays to meet new schematic designs.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Stocked designated items on shelves, end caps and displays.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
05.2004
Skills
- staff training/development
- Employee scheduling
- Conflict resolution
- Performance improvement
- recruitment
- customer service-oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandiser - Cart Solution's
01.2023 - Current
Package Handler - UPS Warehouse
11.2020 - 01.2022
Bookkeeping Manager - Safeway
03.2013 - 05.2020
Checker - Safeway
01.2011 - 05.2013
Produce Team Member - Safeway
02.2007 - 12.2010
Service Deli Clerk - Safeway
06.2004 - 01.2007
Courtesy Clerk - Safeway
03.2004 - 05.2004
Weber Institute of Applied Science & Technology - High School Diploma,