Derbe M Bautista

• Educated family members on effective caregiving techniques to promote continuity of care at home post-discharge from the nursing facility. and protect our patients like a priority for us.

Was four year in that company that company, give me the opportunity to improve myself and learn more about the health base more with the clients and the history of the client and the problem that Cliente has and you can do a different role like a mental health and Ats..

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

And that company I was with the opportunity to know more about the business and how the produce go and work in the office too and see how the product make it

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
• I left the job positions for Sarah reasons include the hours I work and the job in the midnight so bye by the time I wasn’t at school was too many hours mother midnight and Astra for the same time because you need to do everything faster when the product comes that you need to put it in the line for it they can go end delivery aand you need to make sure the product is in a good position for you can drop it so they can deliver

• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.