Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derby Parquet

Chicago,IL

Summary

Dynamic Lunchroom Food Service Manager with a proven track record of over 20 years employed with Chicago Public Schools looking to secure a Operations Specialist position. During my extensive years of experience I took pride in enhancing staff performance and ensuring regulatory compliance, excelled in cost control and quality assurance, significantly improving team morale and operational efficiency. Last but not least I'm skilled in problem-solving and staff leadership and adept at maintaining high standards in food service management.

Overview

25
25
years of professional experience

Work History

Lunchroom Food Service Manager

Chicagp Public Schools
08.1999 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Improved team morale and reduced turnover by developing comprehensive training program for new hires.
  • Continually sought opportunities for professional development, participating in industry conferences and workshops to stay current with best practices in food service management.
  • Delivered exceptional student and staff experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.

Education

Food Service Sanitation Manager Certificate - Food Sanitation

Chicago Department of Public Health
Chicago, IL
04.2022

High School Diploma -

Proviso East High School
Maywood, IL
06.1978

Skills

  • Staff Leadership
  • Cross-Training Staff
  • Quality Control
  • Cost Control
  • Ordering Supplies
  • Regulatory Compliance
  • Problem-Solving
  • Money Handling
  • ServSafe Food Manager
  • Sanitation
  • Kitchen equipment operation and maintenance

Timeline

Lunchroom Food Service Manager

Chicagp Public Schools
08.1999 - Current

Food Service Sanitation Manager Certificate - Food Sanitation

Chicago Department of Public Health

High School Diploma -

Proviso East High School
Derby Parquet