Overview
Work History
Education
Skills
Timeline
Generic

Derby Pierre

Fort Lauderdale,Florida

Overview

2
2
years of professional experience

Work History

Housekeeping Room Attendant

Dalmar Hotel
10.2024 - Current
  • Cleaned and sanitized guest rooms to ensure a welcoming environment.
  • Replenished supplies such as toiletries and linens in all assigned areas.
  • Reported maintenance issues promptly to maintain safety and functionality.
  • Adhered to cleaning protocols and health guidelines for guest safety.
  • Collaborated with team members to complete room assignments effectively.
  • Engaged with guests courteously, addressing any immediate concerns or requests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Changed bed linens and collected soiled linens for cleaning.
  • Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
  • Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
  • Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Housekeeping Room Attendant

Hyatt Centric South Beach
06.2023 - 08.2024
  • Cleaned and maintained guest rooms to ensure high standards of hygiene and comfort.
  • Restocked supplies and amenities, enhancing guest satisfaction through attention to detail.
  • Reported maintenance issues promptly, contributing to efficient room turnaround times.
  • Collaborated with team members to optimize cleaning schedules and workflow efficiency.
  • Adhered to safety protocols while using cleaning chemicals and equipment effectively.
  • Assisted in training new staff on housekeeping procedures and hotel standards.
  • Inspected rooms for quality assurance, ensuring compliance with hotel cleanliness standards.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
  • Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
  • Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
  • Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
  • Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.

Education

High School Diploma -

Lycée Marie Jeanne
Port Au Prince,Haiti

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Teamwork and collaboration
  • Guest service and support
  • Multitasking and prioritizing
  • Time management
  • Housekeeping
  • Linen replacement
  • Restocking supplies
  • Mopping and buffing floors
  • Daily room inspections
  • Sanitization procedures
  • Washing windows
  • Cart management
  • Health and safety
  • Chemical safety knowledge
  • Floor care techniques
  • Upholstery cleaning
  • Carpet cleaning
  • Window washing
  • Dusting surfaces
  • Furniture polishing
  • Stain removal
  • Laundry expertise
  • Window cleaning
  • Vacuuming carpets
  • Mopping floors
  • Mopping and sweeping
  • COVID-19 safety procedures

Timeline

Housekeeping Room Attendant

Dalmar Hotel
10.2024 - Current

Housekeeping Room Attendant

Hyatt Centric South Beach
06.2023 - 08.2024

High School Diploma -

Lycée Marie Jeanne

Similar Profiles

CREATE PROFILE
Derby Pierre