Dere Watkins
Manhattan Beer & Beverage Distributors
Brooklyn,USA
13
years of professional experience
Reliable and hardworking professional with 8+ years of experience in operations, logistics, customer service, and team support across warehouse, retail, and hospitality environments. Proven ability to work independently and in team settings while ensuring smooth day-to-day operations, customer satisfaction, and compliance with company standards. Skilled in forklift operation, inventory control, and leadership support functions.
Work History
Assistant Office Manager
2 Years 3 Months- Build and maintain strong relationships with key customers.
- Oversee daily operations to ensure workflow efficiency.
- Organize and prepare products for timely delivery.
- Monitor financial performance and recommend operational adjustments.
- Communicate effectively across departments to support smooth operations.
- Demonstrate ability to work independently and as part of a team.
Maintenance Technician
1 Year 1 Month- Conducted routine inspections of facility equipment and systems.
- Executed daily maintenance tasks to ensure operational reliability.
- Followed safety protocols to maintain a secure work environment.
- Proposed and implemented solutions to improve team workflows and effectiveness.
- Performed thorough cleaning of all surfaces, including windows, walls, ceilings, and furniture, to maintain cleanliness standards in the building.
- Cleaned windows, walls, ceilings, furniture, fixtures, restrooms and other areas of the building.
Warehouse Clerk/Forklift Operator
2 Years 9 Months- Operated forklifts and automated picking equipment.
- Picked, packed, and prepared merchandise for shipping.
- Loaded and unloaded merchandise efficiently and safely.
- Maintained inventory stock levels and accuracy.
- Utilize warehouse management software to update inventory records and track movement of goods within the facility.
Driver/Logistics Assistant
2 Years 7 Months- Assisted delivery driver in loading and unloading merchandise, ensuring timely and accurate deliveries to customers.
- Assisted in navigating optimal routes to ensure efficient and on-time deliveries.
- Maintained accurate inventory and delivery counts.
- Provided exceptional customer service by communicating effectively with clients and coordinating delivery schedules.
Observatory Ambassador/Customer Service Representative
2 Years 6 Months- Greeted and directed guests, ensuring a positive visitor experience.
- Assisted with ticket sales, reservations, and general administrative tasks to support the smooth operation of the observatory.
- Validated tickets and managed elevator and theater operations.
- Provided breaks for co-workers by floating between roles as needed.
- Provided exceptional customer service to visitors at the observatory, ensuring a positive and memorable experience for all guests.
Seasonal Sales Associate
1 Year 4 Months- Processed transactions efficiently and accurately using point-of-sale systems and handling cash and credit card transactions.
- Maintained a clean and organized sales floor.
- Assisted customers with product inquiries and purchase decisions.
- Ensured professional appearance and customer service at all times.
- Collaborated with team members to meet sales goals and resolve customer inquiries or issues.
Education
Highschool Diploma
Skills
Forklift Operation
Inventory Management
Customer Service
Leadership and Teamwork
Warehouse Operations
Cash Handling and POS Systems
Timeline
Assistant Office Manager
Manhattan Beer & Beverage Distributors
2024.05 - CurrentRead More
Maintenance Technician
Paramus Veterans Memorial Home
2023.04 - 2024.05Read More
Warehouse Clerk/Forklift Operator
ALRO Products International
2020.06 - 2023.03Read More
Driver/Logistics Assistant
Arrow Linen
2017.11 - 2020.06Read More
Observatory Ambassador/Customer Service Representative
One World Observatory
2015.05 - 2017.11Read More
Seasonal Sales Associate
Macy's
2014.01 - 2015.05Read More
Thomas Jefferson High School
Highschool Diploma
Read More