Dereck Allen

Work History

Steward Supervisor

Soboba Casino

08.2022 - 05.2023

Monitored food preparation, production and plating for quality control.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Controlled food costs and managed inventory.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Decreased necessary training time overhauling the training updating and program.
Introduced [Schedule Fly] for scheduling needs to successfully create long-term schedules for 3 daily shifts and 55 employees.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Set and oversaw weekly and special event menu plans.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
Tracked kitchen performance metrics to monitor progress and identify areas for improvement
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues

Lead Steward

Soboba Casino Resort

01.2019 - 08.2022

Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Mopped, swept and deep cleaned to reduce dirt, clean and sanitize dining area surfaces.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Stepped into additional roles during busy times to boost coverage of important stations.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Stepped into additional roles during busy times to boost coverage of important stations
Managed and communicated up and down organization to collaborate, solve problems and assist company to achieve goal in providing exceptional service
Inspected culinary departments for proper employee hygiene, employee productivity, sanitation and cleanliness
Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
Inspected culinary departments for proper employee hygiene, employee productivity, sanitation and cleanliness.
Created (SOP) Standard Operation Procedures for maintaining up keep and safety of all equipment and cleanliness in every kitchen.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Documented kitchen inventory by reviewing stock and counting items.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Paid attention to detail while completing assignments
Demonstrated respect, friendliness and willingness to help wherever needed
Resolved problems, improved operations and provided exceptional service
Worked effectively in fast-paced environments

Steward Manager

Morongo Casino Resort

03.2017 - 11.2018

Maintained and completed administrative records and documents to meet company requirements.
Processed information quickly to take immediate action during unexpected or serious situations.
Engaged Stewards by creating and fostering personal relationships with team members
Upheld neat, clean and serviceable dish rooms and kitchens present pleasant atmosphere,
Created, managed and delivered meaningful recognition and individual rewards to boost morale.
Created schedules and payroll through Kronos
Maintained and completed administrative records and documents to meet company requirements
Worked well in a team setting, providing support and guidance
Gained strong leadership skills by managing projects from start to finish
Worked flexible hours across night, weekend and holiday shifts
Applied effective time management techniques to meet tight deadlines

Stewarding Supervisor

Morongo Casino Resort

02.2015 - 03.2017

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Created SOP's( Standard Operations of Procedures) and Schedules using Excel
Trained new hires on safety, proper cleaning Technics on all kitchen equipment.
Overseen 149 team members making sure safety and well being of kitchen staff.
Gained strong leadership skills by managing projects from start to finish
Self-motivated, with a strong sense of personal responsibility

Kitchen Steward

Morongo Casino Resort

09.2009 - 02.2017

Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Drained, stacked and dried items after washing.
Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
Performed asked with removal of garbage and refuse, mopping and sweeping floors and washing walls. Washed utensils, cookware, dishes and trays. Maintained a swift pace of work to meet business demands for cleaning and supplies storage.
Supervised over 50 team members in making sure proper safety and policy procedures.

Janitorial Supervisor

BJ'S BBQ Spot

04.2009 - 06.2014

Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Checked in and stocked inventory throughout facility.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
Organized daily cleaning schedules for custodial team
Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce
Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment
Established and enforced safety protocols and guidelines for staff

Professional Tax Preparer

BJ's Tax Associates

01.1999 - 08.2012

Completed and filed returns with tax departments at local, state and federal levels.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
Interviewed over 75 clients to collect information and gather necessary paperwork prior to preparing tax returns.
Prepared written responses or tax return amendments to resolve state and federal notices.
Delivered comprehensive tax documentation required for accurate individual and corporate returns.
Facilitated communication between clients and tax authorities.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
Offered clients recommendations to reduce tax liabilities
Prepared tax returns for clients in various industries according to government regulations and requirements
Maintained compliance by adhering to current tax laws and regulations

Summary

Overview

Work History

Steward Supervisor

Lead Steward

Steward Manager

Stewarding Supervisor

Kitchen Steward

Janitorial Supervisor

Professional Tax Preparer

Skills

Certification

Timeline

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