Dereck Grier
Atlanta,GA
Summary
Exceptional team leader and organizational problem-solver with advanced supervisory, managerial team building, and customer service skills. Passionate in training, monitoring and morale building techniques to maximize employee engagement and performance. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Unifi
01.2023 - Current
- Supervise and train staff, submit payroll, and monitor security and emergency alarm systems
- Respond to emergency calls/incidents to assist staff members, patients, visitors and suspicious activity/persons
- Maintain security monitoring systems, closed-circuit television (CCTV), internal/perimeter electronic sensors, and communication links
- Instruct new officers about patrol routes and explain the proper procedures for handling personnel during emergency and non-emergency situations
- Dispatch patrol officers, monitor security system, fill out daily security reports, supervise a small group of security officers.
- Oversee team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Develop and implement strategies to prevent and respond to security incidents.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Janitorial Supervisor
ABM Industries Inc.
06.2021 - 01.2023
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
Event Services Manager
Mercedes Benz Stadium
05.2017 - 11.2019
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
- Developed detailed event reports, documenting all aspects of each event.
- Checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Coordinated transportation and parking arrangements for guests and vendors.
Education
Associate Degree - Business Administration
Bauder College
Atlanta, GA05.2021
Bachelor's Degree - Fashion Merchandising
Bauder College
Atlanta, GA05.2017
Skills
- Event Planning
- Excellent multi-tasker
- Team Management
- Customer service
- Project Planning
- Events Management
- Strong communication skills
- Skilled in conflict resolution
- Staffing and scheduling
- Operations Management
- Report Analysis
Timeline
Security Supervisor
Unifi
01.2023 - Current
Janitorial Supervisor
ABM Industries Inc.
06.2021 - 01.2023
Event Services Manager
Mercedes Benz Stadium
05.2017 - 11.2019
Associate Degree - Business Administration
Bauder College
Bachelor's Degree - Fashion Merchandising
Bauder College
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