With nearly 9 years of customer service experience, I offer a strong team-oriented mindset and a dedication to contributing to company success. Skilled in interacting with individuals daily, I excel at assisting customers and providing clarity. Continuously seeking knowledge expansion, I strive for a comprehensive understanding of all job aspects, making me a well-rounded employee. Additionally, I have expertise in creating and curating compelling social media content that resonates with target audiences. Using analytics, I track performance and refine strategies for increased engagement. My familiarity with social media trends and best practices ensures effective brand communication.