Dereen Mcbean
Palm coast,US
Summary
Hope to help [Company] achieve even greater success by leveraging my personal skill set and proactive demeanor.
Strengths in [Skill] and [Skill] backed up by [Area of Study] training. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business. Motivated [Job Title] with experience managing large-scale projects, including budgeting and administration. Experienced in medical records management, adept at ensuring HIPAA compliance and coordinating patient scheduling. Committed to maintaining data integrity and delivering direct patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DAJ enterprise
Palm coast, US
02.2013 - Current
- Spoke with lucid patients to learn about the incident and their medical history.
- Had an excellent attendance record and was always on time for work.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Copied, logged, and scanned supporting documents before filing everything in the client's files.
- Double-checked the data's accuracy and integrity.
- Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
- First Aid/CPR Certified
- Hippa
- Zero Tolerance
- Direct care core
- Med tech
- Managed communication between patients, healthcare providers, and administrative staff.
- Organized medical records and ensured compliance with privacy regulations.
- Coordinated patient scheduling and appointment management for efficient clinic operations.
- Facilitated training sessions for new staff on operational procedures and systems.
- Maintained inventory of medical supplies and coordinated reordering processes.
- Performed administrative tasks such as scheduling meetings, preparing reports, coordinating events.
- Developed and maintained patient records, including medical histories, reports and examination results.
- Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
- Managed incoming calls from patients regarding their medical needs or concerns.
- Advised patients on medication management, dietary restrictions and lifestyle modifications.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
Education
C.n.a - Patient care
Flagler Technical College
Palm Coast, FL01.2009
Nursing -
Mount Vernon high
Mount Vernon, New York01.2000
Skills
- Medical records management
- Supervision
- Inventory and restocking
- Wellness services
- Training and mentoring
- Drug inventory management
- Healthy meal preparation
- Pharmacy operations management
- Medication dispensing
- Patient Assessments
- Direct patient care
- First aid certification
- HIPAA compliance
- Inventory management
- Appointment coordination
- Effective communication
- Attention to detail
- Team collaboration
Certification
• First Aid/CPR Certified
• Hippa
• Zero Tolerance
• Direct care corepetenies
• Med tech
• Hippa
• Zero Tolerance
• Direct care corepetenies
• Med tech
Training
[Area of Study] training
Motivation
[Job Title] with experience managing large-scale projects, including budgeting and administration.
Track Record
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Timeline
DAJ enterprise
02.2013 - Current
C.n.a - Patient care
Flagler Technical College
Nursing -
Mount Vernon high