DEREJE WALANO
las vegas,Nevada
Summary
Organized Dining Room Attendant offering 6 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Busser
Kenenisa Hotel
04.2019 - 09.2024
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reset and cleaned tables quickly to prepare for new customers.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Education
High School Diploma -
NifasSilk High School
Addis Ababa, Ethiopia07-2004
Skills
- Dining room cleaning
- Dish collection
- Hazardous chemical handling
- Station restocking
- Table reset
- Interpersonal relations
- Professional appearance
- Cleaning and sanitizing
- Food safety
- Clear communication
- Physical stamina
- Guest relations
- Time management
- Restaurant industry expertise
- Quality assurance
- Health code requirements
- Table bussing
- Cleaning procedures
- Positive attitude
Accomplishments
. Busser Boy of the month
. Customer service and Excellence
. Perfect attendance
Certification
- Health Card License - 11/2024
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
Busser
Kenenisa Hotel
04.2019 - 09.2024
High School Diploma -
NifasSilk High School
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
PRIYANKA PATILPRIYANKA PATIL
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel
Kalpana Anil GaikwadKalpana Anil Gaikwad
F&B Hostess at ERTH HOTEL (Armed Forces Club and Hotel)F&B Hostess at ERTH HOTEL (Armed Forces Club and Hotel)
Kimberly BurgessKimberly Burgess
Medical Coder OBGYN at UNLV HealthMedical Coder OBGYN at UNLV Health
Terrell L. ReynoldsTerrell L. Reynolds
Customer Service Representative at AmazonCustomer Service Representative at Amazon