Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Alleyne

Gainesville

Summary

  • Proven leader with over 5 years of management experience, notably at ALDI, where I spearheaded operations, enhancing operational efficiency and customer satisfaction. Skilled in inventory control and employee motivation, my strategies boosted performance and fostered a culture of excellence. Expert in training and mentoring, I've successfully developed teams that exceed performance goals.
  • Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

7
7
years of professional experience

Work History

Grocery Department Manager

The Fresh Market
08.2024 - Current
  • Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
  • Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
  • Maximized sales performance with effective inventory management and stock rotation practices.
  • Collaborated with store management to optimize overall store performance and meet company goals.
  • Reduced inventory shrinkage through diligent monitoring, proper storage, and rotation of perishable items.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Analyzed sales data regularly to identify patterns and adjust strategies as needed in response to market changes or seasonal fluctuations.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Developed comprehensive department budgets to control costs while maintaining high-quality products and services.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.
  • Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
  • Managed inventory levels effectively, ensuring stock was available to meet customer demand while minimizing waste due to spoilage or obsolescence.
  • Enhanced store sales by implementing effective merchandising strategies and optimizing product placement.
  • Optimized scheduling of team members for maximum productivity during peak hours without sacrificing quality customer service experience.
  • Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.

Assistant Manager of Operations

CVS Pharmacy
07.2024 - Current
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
  • Optimized inventory management by closely monitoring stock levels and placing timely orders.

Assistant Store Manager

Aldi
04.2020 - 07.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Strong attention to detail , perfected time management, organization, and prioritization skills.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Shift Manager/Key Holder

Bath & Body Works Inc.
04.2019 - 04.2020
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Monitored employee performance, providing constructive feedback and coaching to foster professional growth.

Restaurant Shift Manager

Applebee's Grill + Bar
01.2018 - 03.2019
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Excelled in every store position and regularly backed up front-line staff.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Monitored employee food handling, safety and uniform requirements.
  • Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.

Education

High School Diploma -

Broward Community College
05.2017

Skills

  • Training and mentoring
  • Employee Supervision
  • Purchasing and planning
  • Scheduling Coordination
  • Business Development
  • Performance Analysis
  • Operational Efficiency
  • Operations Management
  • Customer Engagement
  • Performance Tracking
  • New Employee Hiring
  • Staff Training and Development
  • Scheduling and Coordination
  • Budget Administration
  • Operational planning
  • Budget Tracking
  • Customer Relations
  • Scheduling
  • Inventory Control
  • Performance Improvements
  • Hiring and Onboarding
  • Inventory Tracking and Management
  • Sales Tracking
  • Cost Control
  • Financial Administration
  • Employee Motivation
  • Goal Setting
  • Business Leadership
  • Marketing Strategies
  • Attention to detail
  • Problem solving
  • Self managed
  • Money handling
  • 5- year management experience
  • KPI Tracking

Timeline

Grocery Department Manager

The Fresh Market
08.2024 - Current

Assistant Manager of Operations

CVS Pharmacy
07.2024 - Current

Assistant Store Manager

Aldi
04.2020 - 07.2024

Shift Manager/Key Holder

Bath & Body Works Inc.
04.2019 - 04.2020

Restaurant Shift Manager

Applebee's Grill + Bar
01.2018 - 03.2019

High School Diploma -

Broward Community College

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Derek Alleyne