Summary
Overview
Work History
Education
Skills
Timeline
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Derek Alvarado

Winslow

Summary

Dynamic and results-driven professional with a proven track record at SUBWAY Restaurants, excelling in customer service and team leadership. Recognized for enhancing operational efficiency and safety standards while fostering a positive work environment. Skilled in time management and multitasking, consistently delivering high-quality service and maintaining cleanliness across facilities.

Overview

24
24
years of professional experience

Work History

Manager, Sandwich Artist

SUBWAYRestaurants
10.2015 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished serving stations with fresh food and cleaned up spills.

Maintenance Technician, Housekeeping, Custodian

Phoenix Sanitation and Construction
02.2013 - 05.2015
  • Operated varied hand and power tools to complete repairs.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.

Maintenance , Housekeeping, Custodian

Sanitors Janitorial Services
12.1998 - 10.1999
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.

Education

High School Diploma -

Winslow Highschool
Winslow, AZ
05-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Positive attitude
  • Multitasking Abilities

Timeline

Manager, Sandwich Artist

SUBWAYRestaurants
10.2015 - 11.2022

Maintenance Technician, Housekeeping, Custodian

Phoenix Sanitation and Construction
02.2013 - 05.2015

Maintenance , Housekeeping, Custodian

Sanitors Janitorial Services
12.1998 - 10.1999

High School Diploma -

Winslow Highschool

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Derek Alvarado