Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Derek Anderson

Milwaukee,WI

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at McDonald’s. Skilled in customer service and problem-solving, achieving significant improvements in efficiency and teamwork. Excelled in fast-paced environments, ensuring high-quality outcomes and safety standards. Notably adept at cash handling and fostering customer engagement, contributing to positive business results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crewmember

McDonald’s
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Light Industrial Worker

Preferred Staffing
12.2015 - Current
  • Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Demonstrated flexibility by adapting quickly to changing priorities or last-minute adjustments in daily routines as needed.
  • Complied with environmental health and safety laws and regulations to prevent accidents and avoid mishaps.
  • Collaborated with colleagues to successfully complete large-scale projects within tight deadlines.
  • Expedited shipment processing by accurately picking, packing, and labeling orders for timely delivery.
  • Developed strong rapport with coworkers, fostering an atmosphere of teamwork and mutual support throughout the company.

Sales Associate

Dunham Sporting Goods
10.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Pita Roller

Pita Pit
10.2021 - 08.2023
  • Streamlined project completion times with efficient and precise roller operation techniques.
  • Enhanced roller operation efficiency by performing regular equipment maintenance and repairs.
  • Improved workplace safety by conducting thorough inspections of roller equipment before each use.
  • Collaborated with team members to ensure accurate grading and leveling of surfaces, resulting in high-quality finished projects.
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.

Education

Technical Diploma - Business Management

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Clear Communication
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Safe Food Handling
  • Safety awareness
  • Store Opening and Closing

Certification

Honorable discharge from the army

Timeline

Crewmember

McDonald’s
04.2024 - Current

Sales Associate

Dunham Sporting Goods
10.2023 - 02.2024

Pita Roller

Pita Pit
10.2021 - 08.2023

Light Industrial Worker

Preferred Staffing
12.2015 - Current

Technical Diploma - Business Management

Milwaukee Area Technical College

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Derek Anderson