Dynamic leader with a proven track record at Team Car Care Dba Jiffy Lube, enhancing operational efficiency and employee performance. Expert in operations management and outstanding communication, I spearheaded strategic initiatives that significantly improved productivity and revenue growth. Skilled in fostering a culture of continuous improvement and operational excellence, my leadership has consistently driven business success and employee development.
Overview
12
12
years of professional experience
Work History
District Operations Manager
Team Car Care Dba Jiffy Lube
02.2022 - Current
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
Developed strategic plans for the district to achieve short-term and long-term goals.
Improved district operations efficiency by streamlining processes and implementing best practices.
Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.
Enhanced employee productivity by providing training, guidance, and performance evaluations.
Promoted a positive work environment by fostering open communication channels among staff members.
Identified business development opportunities resulting in revenue growth for the district.
Ensured adherence to company policies, industry regulations, and legal requirements within the district.
Led process improvement initiatives that positively impacted overall efficiency and bottom-line results.
Implemented data-driven decision-making processes, enhancing overall district performance and growth.
Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
General Manager / Distric Training Store Manager
Team Car Care Dba Jiffy Lube
10.2020 - 02.2022
Enhanced employee performance by developing and implementing comprehensive training programs.
Managed budgets and allocated resources for various training programs, ensuring cost-effective delivery of services.
Developed customized training plans for individual employees, addressing specific skill gaps and promoting career growth.
Implemented assessment tools to measure the effectiveness of training initiatives, driving continuous improvement efforts.
Collaborated with management to identify training needs and develop appropriate solutions.
Served as an ambassador for company values through exemplary leadership skills during both formal presentations as well as informal interactions among staff members.
Streamlined district training processes for increased efficiency and productivity.
Evaluated employee progress and provided constructive feedback, leading to improved job performance.
Trained staff during demonstrations, meetings, conferences, and workshops.
Director of Operations
Easy Home Furnishings
06.2016 - 09.2020
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Mentored and coached team members to foster productive and engaging work environment.
Defined, implemented, and revised operational policies and guidelines.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Established and monitored quality assurance standards to achieve operational excellence.
Analyzed customer feedback and identified areas for improvement to drive business success.
VP of Operations
Vape Stop llc
12.2012 - 06.2016
Managed large-scale projects, ensuring timely completion within budget constraints.
Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
Education
High School Diploma - General Studies
Mohave High School
Bullhead City, AZ
05.1991
Skills
Operational excellence
Staff training and development
Operations management
Employee relations
Data analysis
Asset management
Performance evaluations
Workforce planning
P&L management
Key performance indicators
Standard operating procedures
Outstanding communication skills
Strategic planning
Facility management
Budgets
Shrink control
Timeline
District Operations Manager
Team Car Care Dba Jiffy Lube
02.2022 - Current
General Manager / Distric Training Store Manager
Team Car Care Dba Jiffy Lube
10.2020 - 02.2022
Director of Operations
Easy Home Furnishings
06.2016 - 09.2020
VP of Operations
Vape Stop llc
12.2012 - 06.2016
High School Diploma - General Studies
Mohave High School
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