Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Derek Bailey

Two rivers,Wisconsin

Summary

Results-oriented individual with experience in retail and customer service. Strong leadership skills combined with adaptability and dependability. Committed to enhancing customer experiences by effectively prioritizing tasks and collaborating with cross functional teams.

Overview

3
3
years of professional experience

Work History

Coworker

Kwik Trip
Two Rivers, Wisconsin
04.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • I worked in all areas of the store.
  • Performed management duties.
  • Recognized by management for providing exceptional customer service.

Cashier

Nicky's Good Eats & Treats
Two Rivers, Wisconsin
01.2023 - 07.2023
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Resolved customer complaints or issues promptly and professionally.
  • Trained new cashiers on operational procedures and customer service standards.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed sales transactions to prevent long customer wait times.

Education

BBA - Business Administration

University of Green Bay Wisconsin
Manitowoc, WI
01-2027

High School Diploma -

Two Rivers High School
Two Rivers, WI
06-2025

Skills

  • Customer service
  • Team collaboration
  • Leadership
  • Sales transactions
  • Conflict resolution
  • Data entry
  • Cash handling
  • Workflow optimization
  • Multitasking and organization
  • Adaptability and dependability
  • Store opening and closing
  • Cashier training
  • Flexible schedule
  • Merchandise zoning
  • Online order picking
  • Workflow coordination
  • Transaction management
  • Cash drawer reconciliation
  • Team management
  • Upselling strategies
  • Liquor law compliance

Affiliations

  • played hockey for 13 years

Accomplishments

  • was the assistant captain for high school hockey team
  • revived cord for high school for over 100 hours in community service
  • have been given leadership responsibility at Kwik trip
  • have been awarded for excellence by several different kwik trips

References

References available upon request.

Timeline

Coworker

Kwik Trip
04.2023 - Current

Cashier

Nicky's Good Eats & Treats
01.2023 - 07.2023

BBA - Business Administration

University of Green Bay Wisconsin

High School Diploma -

Two Rivers High School

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