Motivational warehouse manager and people manager, with a proven ability to develop and empower high-performing teams. Adept at leveraging technology and data-driven insights to drive growth, streamline operations, and achieve strategic objectives. Talented at lean management, continuous improvement, and process optimization to enhance efficiency and long-term success in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Operations Manager
Amazon
Republic
05.2021 - 01.2025
Process Improvement: Collaborated on implementing a new vendor receiving process that improved workflows, resulting in an 8% increase in receive rates within six months
Labor Planning Optimization - Strategically forecasted weekly labor requirements to optimize inbound and outbound warehouse operations, including assessing and coordinating overtime and labor share needs between departments to ensure team goal achievement
Quality Assurance - Reduced quality errors by 4.2% year-over-year through ongoing training, communication, and workflow optimization, leading to savings of over $500,000
Managed inventory using cycle counts, ensuring accuracy between physical and virtual stock with an average discrepancy rate of less than 1%
Operational Excellence with Lean Six Sigma: Leveraged Lean Six Sigma practices to analyze and resolve complex supply chain and logistical challenges, consistently exceeding Amazon KPIs and goals while leading the most efficient shift across all traditional non-sort facilities in the Amazon network
Subject Matter Expert (SME) and Mentor: Led site improvements to enhance efficiency while mentoring area managers, fostering leadership growth, and aligning with company goals; guided seven managers to promotions
Safety Leadership and Training: Co-led multiple warehouse wide safety initiatives, including a 5s review that led to a 7% year over year reduction in injuries
Logistics management: Utilized SAP software and third-party support to schedule and oversee inbound and outbound shipments, ensuring alignment with vendor and customer needs
Optimized logistics costs by identifying the fastest, most cost-effective routes
Outbound distribution SME - Led outbound operations across picking, packaging, and shipping, managing 50K daily shipments (scaling to 80K peak)
Maintained
High School Principal
Purdy High School
Purdy
07.2017 - 05.2021
Leadership and Instructional Support: Partnered with the superintendent to design, implement, and evaluate innovative instructional programs
Overhauled curriculum and trained teachers in new initiatives over a two year time frame that resulted in a 7% increase in test scores across the district
Operational Management - Managed daily school operations, including scheduling, facilities management, and policy compliance, while assisting in budget development and aligning financial decisions with educational priorities to ensure a safe and productive learning environment
Student and Staff Development: Led initiatives to address student discipline through restorative practices, fostered a positive school culture, and supported the recruitment, onboarding, and evaluation of school staff to build and maintain a high-performing team
Saw a 16% drop in school discipline reports as a result
Learning Management System Administrator - Managed user accounts and district-wide course curricula inside the LMS
Update training modules for teacher certification compliance, and provided technical support to staff as needed
Stakeholder Engagement and Compliance: Maintained open communication with parents and community members to build partnerships supporting student success, while ensuring compliance with district, state, and federal regulations across all school operations
High School Assistant Principal
Republic High School
Republic
07.2013 - 06.2017
Student and Staff Development: Partnered with the leadership team to design, implement, and evaluate innovative instructional programs, driving academic excellence
Operational Management: Directed daily school operations, including scheduling, facilities, and custodial management, while assisting in the development and management of the school budget to align financial resources with educational priorities and ensure a safe, efficient learning environment
Stakeholder Engagement: Led initiatives to address attendance challenges, fostering student engagement through outreach beyond the school environment
Education
Ed.D - Educational and Non Profit Leadership
Southwest Baptist University
Master of Science - Educational Leadership
Missouri State University
Bachelor of Science - Analytical, Forecasting, Leadership Development, Process Improvement, Warehouse Management, Safety and Compliance Management, Budget Management, Data-Driven Decision Making, Inventory Management, Stakeholder Engagement, Creative Problem Solver, Motivating, Warehousing
Skills
Analytical
Forecasting
Leadership Development
Process Improvement
Warehouse Management
Safety and Compliance Management
Budget Management
Data-Driven Decision Making
Inventory Management
Stakeholder Engagement
Creative Problem Solver
Motivating
Warehousing
Timeline
Operations Manager
Amazon
05.2021 - 01.2025
High School Principal
Purdy High School
07.2017 - 05.2021
High School Assistant Principal
Republic High School
07.2013 - 06.2017
Ed.D - Educational and Non Profit Leadership
Southwest Baptist University
Master of Science - Educational Leadership
Missouri State University
Bachelor of Science - Analytical, Forecasting, Leadership Development, Process Improvement, Warehouse Management, Safety and Compliance Management, Budget Management, Data-Driven Decision Making, Inventory Management, Stakeholder Engagement, Creative Problem Solver, Motivating, Warehousing