Derek Barnes

Responsible for ensuring all employees are performing their duties adequately as well as:

• Responsible for counting all cash inflow to the store at the end of each day as well as ensuring proper cash deposits to the bank.
• Watching of cameras in cases of theft.
• Responsible for ensuring the store is properly locked when leaving the store.
• Responsible for training incoming employees on bagging, cashiering, and supervising.
• Traveled to other store location on multiple occasions.

• Properly and efficiently used service desk tools such as lottery sales, Western Union money transfer, USPS shipping, and customer inquires.
• Managed and delegated tasks daily to which employees on the sales floor must complete including handling carts, cleaning, bottle room, etc. as well as ensuring the tasks were done correctly.
• Ensured cashiers are properly handling cash and card transactions and helped them to efficiently service the customers.
• Handled customer inquires, complaints, and service positively and effectively.
• Accurately stocked liquor.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity and morale.
• Occasional but proper use of an electric pallet jack.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Maintained a clean and tidy work environment.

• Expertly bagged all items at checkout to ensure customer satisfaction.
• Ensured all carts were brought in as quickly as possible.
• Maintained the bottle room by changing bins and cleaning the space periodically and thoroughly.
• Handled miscellaneous tasks effectively and efficiently.