DEREK BARQUIN
Orlando,FL
Summary
Diligent hospitality management major with background observing emergency procedures and communicating directions clearly to all parties. Firm yet gentle when enforcing rules and addressing issues effectively. Skilled in lifesaving measures. Friendly Bartender with exceptional communication and decision making skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Bartender
Knight Library
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Lifeguard
Walt Disney World Resort
10.2022 - 02.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Lifeguard
Red Cross Certified Lifeguard, Demarest Swim Club
07.2017 - 07.2022
- Watched over swimmers to respond quickly to distress situations
- Monitored behaviors for safety violations and took steps to prevent further violations
- Identified emergency situations or potential drownings and entered water for lifesaving measures
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Education
Hospitality Administration and Management
University of Central Florida
Orlando, FL05.2025
Skills
- First Aid and CPR
- Coaching and Mentoring
- Teamwork and Collaboration
- Suggestive Selling
- Customer Service
- Decision Making
- Event Planning
- Planning and Organization
- Conflict Resolution
Timeline
Bartender
Knight Library
11.2022 - Current
Lifeguard
Walt Disney World Resort
10.2022 - 02.2023
Lifeguard
Red Cross Certified Lifeguard, Demarest Swim Club
07.2017 - 07.2022
Hospitality Administration and Management
University of Central Florida
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