Derek Biaggi
Tracy,CA
Summary
Dynamic sales leader with proven success in achieving high sales volumes and training teams. Expertise in stock management and conflict resolution. Ready to drive customer engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Lead
Famous Footwear
Livermore, CA
03.2024 - Current
- Led sales team to achieve monthly targets through effective coaching and training.
- Developed product knowledge initiatives to enhance customer engagement and satisfaction.
- Trained new and current staff on customer service best practices, company policies, and overall expectations of the Company.
- Implemented store layout during seasonal flips and developed weekly strategies for stock and incoming merchandising.
- Managed Brentwood, Tracy, and Vacaville locations while management was on leave of absence or was terminated.
- Filled in for leads in San Jose and Manteca.
- Prepared employee schedules.
- Achieved number one status in Company loyalty for customer sign-ups.
- Managed closing procedure and packing of Brentwood location, as well as being a part of the team to reopen the Livermore location in late 2025.
- Processed mismates, damages, RTVs, and handled inventory control.
Sales Lead Keyholder
Solstice Sunglasses
Livermore, CA
02.2023 - 03.2024
- Effectively led sales team in selling high end luxury products.
- Ensured optimal store presentation by maintaining visual merchandising standards.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Achieved high volume sales in comparison to rest of team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Crocs
Livermore, CA
08.2022 - 12.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring products were restocked, visually appealing and accessible.
- Engaged in promotional activities, driving traffic and increasing brand awareness in-store.
- Processed transactions efficiently, handling cash and electronic payments accurately.
Education
High School Diploma -
Mountain House High School
Mountain House, CA 06-2022
Skills
- Cross/social selling techniques
- Teamwork and collaboration
- Stockroom management
- Performance management
- Merchandise flow
- Opening and closing procedures
- Sales supervision and training
- Point of sale operation
- Excellent communication
- Stock management
- Self motivation
- Conflict resolution
Timeline
Sales Lead
Famous Footwear
03.2024 - Current
Sales Lead Keyholder
Solstice Sunglasses
02.2023 - 03.2024
Sales Associate
Crocs
08.2022 - 12.2022
High School Diploma -
Mountain House High School