DEREK CANO
Bar Harbor
Summary
Hardworking and reliable professional with extensive plumbing systems, repairs and installation knowledge. Adept at troubleshooting and problem-solving any plumbing issues. Excellent customer service and communication skills, committed to providing quality work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Journeyman Plumber
Coastal Energy
08.2023 - 09.2024
- Provided maintenance services for water and gas lines, including pressure testing, flushing, and inspection
- Inspected, examined and tested installed systems and pipe lines, using pressure gauge, hydrostatic testing, observation, and other methods
- Performed routine preventative maintenance on existing plumbing systems to ensure proper operation
- Repaired faulty piping systems using hand tools and power equipment
- Installed fixtures, appliances, and equipment
- Worked closely with contractors to coordinate projects effectively
Licensed Trainee Plumber
Coastal Energy
09.2022 - 08.2023
- Experienced in PVC, Copper and Pex piping systems
- Ability to read blue prints for proper layout install
- Slab rough in
- Radiant and baseboard heating installation
- Experienced in tracking expenses, taking inventory, and supply ordering
- Excellent communication skills
- Boiler cleaning
- HVAC Install
- Tin fabrication and customization for ducted air units
- Service and Install Plumbing and HVAC
- Well repair and installation
Licensed Trainee Plumber
T.G. Dunn Plumbing and Heating
07.2020 - 08.2022
- Experienced in PVC, Copper and Pex piping systems
- Installation of well pump and well offset
- Ability to read blue prints for proper layout install
- Slab rough in
- Radiant and baseboard heating installation
- Experienced in tracking expenses, taking inventory, and supply ordering
- Excellent communication skills
- Boiler cleaning
Seal Coat Installer
Pioneer Seal Coating
04.2019 - 07.2020
- Install sealcoating on previous and newly created asphalt driveways
Account Executive
CyberCoders- Framingham, MA and Upserve- Providence RI
09.2018 - 04.2019
- Worked in commissioned sales positions focused on providing business growth and development opportunity through the use of technical software applications and human resources
- Conducted discovery calls with customers to identify their business challenges
- Ran online demonstrations of industry specific software to restaurant managers and decision makers
- Consistently closed business at or above quota
- Mastered knowledge of technical job requirements across multiple industries
- Conducted a full life cycle recruiting desk including the screening, interviewing and presentation of candidates, negotiated fee agreements and salaries
Business Development Representative
SnapApp
09.2017 - 08.2018
- Continuous prospecting, calling, and emailing to book appointments for Account Executives
- Researched accounts to understand need, enable effective follow up, and generate interest in SnapApp's content creation platform
- Tracked and forecast all sales activities using SalesForce
- Consistently met or exceeded activity metrics for outbound calls, emails, appointments set, and opportunities created
- Proactively sought opportunities to improve, optimize end-to-end lead management and other sales and marketing processes
HR Generalist
MSPCA-Angell
07.2015 - 01.2017
- Company Overview: Non-profit Animal Hospital
- Performed Human Resources operational activity for a non-profit Animal Hospital
- Responsibilities included cold calling for qualified recruits- phone/email & social media recruitment, onboarding & training, policy implementation and employee relations
- Non-profit Animal Hospital
Employment Specialist
Cambridge Health Alliance
09.2013 - 07.2015
- Company Overview: Complex, unionized, integrated healthcare organization
- Supported Human Resources operational activity in a complex, unionized, integrated healthcare organization
- Responsibilities included phone screening, scheduling and conducting interviews, and new employee onboarding
- Complex, unionized, integrated healthcare organization
Pizza Chef
US
08.2012
- Prepared food and provided customer service in a busy family-style restaurant
Manager
Panera Bread
10.2010 - 07.2011
- Company Overview: Fast-paced family-style cafe
- Oversee operations (e.g., inventory management, food and supply replenishment, cash management, budgeting, and scheduling) and human resource functions (e.g., employee training and development, recruitment, and corrective action) in a fast-paced family-style cafe
- Fast-paced family-style cafe
Manager
Papa Gino's
09.2008 - 10.2010
- Company Overview: Fast-paced family-style restaurant
- Oversee operations (e.g., inventory management, food and supply replenishment, cash management, budgeting, and scheduling) and human resource functions (e.g., employee orientation, training and development, recruitment, and corrective action) in a fast-paced family-style restaurant
- Fast-paced family-style restaurant
Licensed Journeyman Plumber
J. Walls Plumbing and Heating
09.2024 - Current
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Selected type and size of piping required for each project.
- Offered guidance and training to junior team members.
- Enhanced customer satisfaction by efficiently diagnosing and resolving complex plumbing issues.
- Supported company growth by training apprentice plumbers in technical skills, safety protocols, and industry standards.
- Contributed to cost savings through careful material selection, accurate estimation, and waste reduction measures.
Education
Master of Business Administration (M.B.A.) - Business
Endicott College
Beverly, MA06.2015
Bachelor of Science (B.S.) - Business Administration
Worcester State University
Worcester, MA06.2013
Skills
- Pipe Measuring
- Pipe joining
- Water heater repair
- Plumbing Troubleshooting
- Plumbing Maintenance
- Gas Line Installation
- Plumbing Code Compliance
- Pump Installation
- Pipe installation
- Pipe Insulation
- Valve Replacement
- Backflow Prevention
- Septic System Maintenance
- Water Softener Installation
- Waste Disposal Systems
- Pipe soldering
- Water Filtration Systems
- Hand and power tools
- Blueprints
- Remodels and new construction
- Project Management
- Troubleshooting
- Plumbing
- Plumbing Repairs
Certification
- Met Hour Requirements for Master Plumber Licenseure
- Licensed Journeyman Plumber, Current, Maine
- Licensed Propane, Current, Maine
- Licensed Oil Burner Apprentice, Current, Maine
- Licensed Trainee Plumber, 2020-2022, Maine
Timeline
Licensed Journeyman Plumber
J. Walls Plumbing and Heating
09.2024 - Current
Licensed Journeyman Plumber
Coastal Energy
08.2023 - 09.2024
Licensed Trainee Plumber
Coastal Energy
09.2022 - 08.2023
Licensed Trainee Plumber
T.G. Dunn Plumbing and Heating
07.2020 - 08.2022
Seal Coat Installer
Pioneer Seal Coating
04.2019 - 07.2020
Account Executive
CyberCoders- Framingham, MA and Upserve- Providence RI
09.2018 - 04.2019
Business Development Representative
SnapApp
09.2017 - 08.2018
HR Generalist
MSPCA-Angell
07.2015 - 01.2017
Employment Specialist
Cambridge Health Alliance
09.2013 - 07.2015
Pizza Chef
US
08.2012
Manager
Panera Bread
10.2010 - 07.2011
Manager
Papa Gino's
09.2008 - 10.2010
Bachelor of Science (B.S.) - Business Administration
Worcester State University
Master of Business Administration (M.B.A.) - Business
Endicott College
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