Summary
Work History
Education
Skills
Certification
Timeline
Generic
Derek Caruso

Derek Caruso

Phoenix,Az

Summary

Dedicated Pipefitter with background in job coordination and worksite setup. Knowledgeable in safety processes, regulations and pipe selection.

Offering successful career history comprising more than 2 years.

Service and customer satisfaction skills with multiple classes of warranty, billing, and communication for service line.

Committed and professional Service

Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Work History

Pipefitter

Southland Industries
11.2023 - 12.2024
  • Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
  • Threaded pipes using piping machines.
  • Connected piping systems to water heaters, boilers, pumps and auxillary equipment to complete installations.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
  • Monitored pipeline pressure and flow rates to facilitate safe and efficient operation.
  • Installed new systems and connected piping to existing components by welding, bolting and threading.
  • Inspected and tested existing pipe systems to identify system defects and malfunctions.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Planned pipe system layout, installation and repair according to specifications.

Rigger/millwright

Southwest industrial crane and rigging
01.2023 - 07.2023
  • Operated lifting devices such as forklifts, man-lifts or crane trucks to transport heavy objects from one location to another.
  • Securely attached cargo using appropriate rigging techniques that ensured the safety of both personnel and cargo at all times.
  • Positioned, aligned, or leveled machines and equipment to prepare for rigging.
  • Assembled new machinery according to manufacturers' specifications using hoists and cranes for heavy lifting operations.
  • Dismantled and moved machinery and equipment using hoists, dollies and trucks.
  • Installed new equipment according to manufacturer specifications.
  • Assisted other departments with planning and technical assistance processes.
  • Maintained accurate records of all maintenance activities performed in a logbook.

Ironworker Foreman

Greenberry industrial
08.2021 - 11.2022
  • Assigned tasks to crew members based on their qualifications and experience.
  • Managed budgets associated with each project including tracking costs associated with labor hours and materials used.
  • Exercised sound judgment in decisions related to personnel issues and safety concerns.
  • Trained new employees on proper rigging procedures for lifting steel beams into place.
  • Maintained accurate records regarding job progress, labor hours, materials used.
  • Provided technical guidance on installation methods and material selection according to blueprints or verbal instructions from engineers or architects.

Service Advisor

Richards Honda
08.2019 - 06.2021


  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.
  • Identified and resolved discrepancies and errors in customer accounts.

Pipefitter/rigger

Turner industrial
06.2017 - 07.2018
  • Trained apprentices on proper methods for installing different types of piping systems.
  • Conducted tests on completed installations according to company safety standards.
  • Performed preventative maintenance on existing piping systems to ensure optimal performance levels.
  • Installed and maintained steam, water, air and gas pipes using various materials such as copper, steel and PVC.

Pipefitter/rigger

Pss
06.2015 - 05.2017
  • Fabricated parts, assembled and installed piping systems, and tested for leaks.
  • Utilized a range of specialized tools and instruments to accurately measure, cut and thread pipe.
  • Worked with drawings and blueprints to determine pipe specifications and layout.

Salesman

G N Gonzales
04.2014 - 06.2015
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Education

11th Grade -

Denahm Springs High School
Denham Springs, LA

Skills

  • Fusing and Cutting
  • Diagnostic Techniques
  • Refinery Operations
  • Inspection and Examination
  • Parts Installation
  • Customer satisfaction
  • Professionalism

  • Mechanical Operations
  • Layout Plans
  • Blueprint Reading
  • Work Planning
  • Mechanical Alignment
  • Equipment Preparation
  • Issue and Problem Resolution
  • Multitasking and organization
  • Repairs scheduling
  • Strong work ethic
  • Reporting and documentation
  • Service estimates
  • Workflow management
  • Handling customer complaints
  • Listening skills
  • Excellent communication
  • Customer relationship management
  • Team collaboration
  • Customer service
  • Customer retention
  • Service recommendations

Certification

  • Megapress trained
  • Scissor/manlift trained
  • PVC glue trained
  • Hydrotesting

Timeline

Pipefitter

Southland Industries
11.2023 - 12.2024

Rigger/millwright

Southwest industrial crane and rigging
01.2023 - 07.2023

Ironworker Foreman

Greenberry industrial
08.2021 - 11.2022

Service Advisor

Richards Honda
08.2019 - 06.2021

Pipefitter/rigger

Turner industrial
06.2017 - 07.2018

Pipefitter/rigger

Pss
06.2015 - 05.2017

Salesman

G N Gonzales
04.2014 - 06.2015

11th Grade -

Denahm Springs High School
Derek Caruso