Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Derek Castillo

Broken Arrow

Summary

Positive, reliable, and adaptable individual with solid foundation in basic carpentry techniques and strong grasp of safety protocols. Possesses hands-on skills in measuring, cutting, and assembling materials while understanding importance of precision and teamwork. Aiming to contribute to high-quality construction projects by ensuring efficient and accurate task completion.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Carpentry Assistant

Big Chief Trim Carpentry
11.2024 - Current
  • Proficient use of tape measure and hand held power tools.
  • Assisted in measuring and cutting materials for various carpentry projects.
  • Maintained tools and equipment, ensuring readiness for daily tasks.
  • Collaborated with lead carpenter to execute project plans accurately.
  • Supported installation of frameworks, cabinetry, and fixtures in residential settings.
  • Cut materials according to specifications in preparation for installation.
  • Followed blueprints accurately while assisting lead carpenters on projects for successful execution according to design specifications.


Member Service Representative

The YMCA
07.2023 - 11.2024
  • Performed account maintenance activities such as opening accounts, issuing cards, and processing deposits and withdrawals.
  • Provided excellent customer service by assisting, responding to, and resolving customer inquiries.
  • Handled sensitive and confidential information with discretion to maintain department security.
  • Processed member applications, updated accounts, and maintained records.
  • Assisted members with online banking setup and troubleshooting technical issues related to their accounts.
  • Demonstrated expertise in customer service, resolving complex inquiries, and problem solving.
  • Built and maintained customer relations by providing high-quality services.
  • Built relationships with members through quality interactions that exceeded expectations.

Education

Electro-Mechanical Technologies in HVAC/Electrical -

Tulsa Welding School
10.2024

High School Diploma - undefined

Bixby Public Schools
05.2023

Skills

  • Customer Service
  • Customer Support
  • Call center experience
  • Financial Transactions
  • Service Upselling
  • Product Sales
  • Client Education
  • Workshop cleanliness
  • Measuring skills
  • Hand tools expertise
  • Punctuality
  • General carpentry
  • Attention to detail

Certification

EPA Universal License

Timeline

Carpentry Assistant

Big Chief Trim Carpentry
11.2024 - Current

Member Service Representative

The YMCA
07.2023 - 11.2024

High School Diploma - undefined

Bixby Public Schools

Electro-Mechanical Technologies in HVAC/Electrical -

Tulsa Welding School