Derek Christensen
San Diego,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Union Carpenter
BNBuilders
Seattle, WA
11.2022 - 12.2023
- Increased project efficiency by implementing precise measurements and cutting techniques for materials.
- Enhanced workplace safety through regular inspections of tools and equipment, ensuring proper maintenance and repairs.
- Collaborated with team members to complete projects on time and under budget, meeting client expectations.
- Contributed to successful project completion by reading blueprints and following specific building codes.
- Constructed high-quality framing structures using advanced joinery techniques and woodworking skills.
- Ensured structural integrity through expert installation of beams, columns, trusses, joists, and decking systems.
- Planned and executed work with proper tools and materials to maximize productivity.
Server
Gokan Katsu & Sushi House
Seattle, WA
08.2022 - 11.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
Aircraft Maintenance Technician
Aviation Technical Services Inc
Everett, WA
04.2020 - 07.2022
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Collaborated with other technicians to complete complex repairs and improve team efficiency.
- Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
- Maintained a clean and organized work environment, promoting safety and productivity among team members.
Server
Blue C Sushi
Lynnwood, WA
01.2017 - 03.2020
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Anthony's Homeport
Edmonds, WA
01.2014 - 01.2017
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Orting High School
Orting, WA06.2015
Skills
- Finish Carpentry
- Blueprint Interpretation
- Structural Knowledge
- Guest Engagement
- Safe Food Handling
- Suggestive Selling
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Union Carpenter
BNBuilders
11.2022 - 12.2023
Server
Gokan Katsu & Sushi House
08.2022 - 11.2022
Aircraft Maintenance Technician
Aviation Technical Services Inc
04.2020 - 07.2022
Server
Blue C Sushi
01.2017 - 03.2020
Server
Anthony's Homeport
01.2014 - 01.2017
High School Diploma -
Orting High School