Derek Clark
Scrum Master / Jr Product Manager
Los Angeles,CA
Summary
Act as a servant leader for an Agile development team, instilling the core principles of Agile to allow team to execute tasks quickly and adapt in a complex and changing environment. Enjoy promoting a Team-oriented environment where each individual can maximize their skill sets while also cultivating new competencies. Each team member feels rewarded in their work and stakeholders build confidence in the teams by seeing improved products, increased velocity and timely results.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Scrum Master / Jr Product Manager
Office Gemini
Houston, TX
01.2019 - 11.2021
- Supporting maintenance and new features of company's core products as well as several other cross functional teams of outsourced developers.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Facilitated sprint reviews, retrospective, daily scrums and planning meetings to realize full team engagement.
- Acted as interim Product Owner during transition period to ensure project initiatives were met in alignment with stakeholder requirements.
- Experience working simultaneously on multiple projects with cross-functional teams across different time zones.
- Reworked QA strategy to maximize efficiency and cross training to maximize faster feedback to developers.
- Coached team members through waterfall to agile transformation.
- Work closely with current Product Manager to ensure product roadmap deadlines are met.
- Created and edited software user guides and product documentation.
- Helped lead and design major version upgrade of companies core product.
- Implemented structured release process for consistent deliverables to stakeholders.
- Oversaw full development of two mobile applications using Kanban methodology.
- Increased sprint velocity by over 33%
Project Manager
Office Gemini
Houston, TX
05.2017 - 01.2019
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management and customer support.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
- Gathered stakeholder requirements and gave initiatives to development team for multiple different applications.
- Served as front line of QA process and confirmed that stakeholder requirements were met.
Enterprise Solution Specialist
Dell EMC
Nashville, TN
05.2011 - 11.2016
- Responsible for managing large enterprise customers in the Mid-Atlantic territory totaling ~6 million in quarterly enterprise spending with Dell.
- Evaluated client business needs and helped customers formulate strategy and direction by providing total end-to-end solutions to achieve maximum ROI and position Dell as a trusted partner.
- Work within complete account team to hold each other accountable for driving net-new business to increase sales.
- Responsible for staying current on Dell servers, storage, networking and data center infrastructure products as well as partner products.
- Part of VMware VOA advocate program as well as past programs associated to Dell blade servers, enterprise marketing and mentoring aspiring Enterprise Solution Specialists.
Education
Bachelor of Science - Finance/Economics And Management
Lipscomb University
Nashville, TN 09.2003 - 12.2008
Skills
Jira
Microsoft Teams
Trello
DevOps
Conflict Resolution
Backlog Refinement
Cross Training
Cross-Functional Teams
Scrum/Kanban
Team Coaching
Creating/Modifying User stories
Stakeholder priority meetings
Product Roadmap Planning
Software Development Life Cycle (SDLC)
Certification
Certified Scrum Master
Timeline
Certified Scrum Master
02-2019
Scrum Master / Jr Product Manager
Office Gemini
01.2019 - 11.2021
Project Manager
Office Gemini
05.2017 - 01.2019
Enterprise Solution Specialist
Dell EMC
05.2011 - 11.2016
Bachelor of Science - Finance/Economics And Management
Lipscomb University
09.2003 - 12.2008