Derek Crow
DFW Metroplex
Summary
Results-driven Mechanical Engineer transitioning to Sales Engineering, leveraging technical expertise and strong communication skills. Skilled in translating complex technical solutions into customer-focused insights and managing product lifecycles. Proven track record in product development, CAD software, and process optimization, driving revenue through tailored solutions. Committed to bridging engineering and sales to deliver impactful, value-driven results.
Overview
7
7
years of professional experience
Work History
Lead Mechanical Engineer
MUM Industries
Dallas
07.2025 - Current
- Served as technical lead and subject-matter expert during customer visits, conveying product capabilities as customer-focused value propositions that expedited purchase decisions.
- Designed and executed strategies for rapid laser cutting operations relocation and nesting during equipment downtime, minimizing production disruptions.
- Led Jetcam Order Controller implementation, defining requirements, configuring workflows, and training cross-functional teams; reduced manual nesting time by 75% and increased throughput.
- Collaborated with sales and operations to scope custom solutions, estimate technical feasibility and costs, and develop proposals that enhanced sales cycle effectiveness.
- Troubleshot on-site technical issues during escalations, transforming setbacks into opportunities for relationship-building and upselling.
- Directed talent acquisition initiatives: conducted technical interviews, represented the company at job fairs, and developed training programs for new software implementations, enhancing team proficiency across departments.
Sales Associate
All Contractors Supply (Family Owned)
Mentor
12.2018 - Current
- Conducted product demonstrations to educate customers on features and benefits, driving informed purchasing decisions.
- Participated in promotional activities and events to boost visibility and attract new customers.
- Developed strong relationships with repeat customers, enhancing loyalty and encouraging word-of-mouth referrals.
Mechanical Engineer
MUM Industries
Mentor
03.2024 - 07.2025
- Consulted with customers to gather requirements and translate business needs into technical specifications.
- Managed end-to-end product development for 25+ projects exceeding $225,000, ensuring timely delivery within commercial constraints.
- Led two new product designs targeting an underserved market, defining requirements and developing prototypes.
- Collaborated with sales, customer service, and manufacturing to implement field feedback into product enhancements.
Engineering Intern
MUM Industries
Mentor
08.2022 - 03.2024
- Developed standardized installation instructions across 26 product lines, improving first-time install success and reducing customer support escalations.
- Identified and drove design improvements that increased product reliability and reduced service costs, documenting ROI for internal stakeholders.
- Designed custom enclosures and solutions using CAD to meet unique customer requirements; supported technical quotations.
Manufacturer
Fab Form Incorporated
Mentor
05.2019 - 07.2022
- Produced precision components and supported quality testing processes, gaining hands-on manufacturing knowledge that informs practical, manufacturable solution design for customers.
Education
Bachelor of Science - Mechanical Engineering
Cleveland State University
Cleveland, OH05-2024
Pre-Engineering
West Virginia University
Morgantown, WVSkills
- Technical presales and solution design
- Customer presentations and demonstrations
- Product lifecycle management
- Automation integration
- Cross-functional leadership
- Stakeholder management
- ROI analysis and P&L awareness
- Team recruitment and onboarding
- Training and development
- CAD/CAM software proficiency
- Project management and process optimization
- Microsoft Office suite expertise
Selected Achievements
- Reduced manual nesting time by 75% through Jetcam Order Controller implementation integrated with ERP outputs, increasing throughput and delivering measurable operational ROI.
- Managed product development for 25+ projects totaling more than $225,000 in booked or quoted work, delivering on-time and aligning features to customer needs.
- Led two ground-up product designs targeting an underserved market segment, enabling new revenue opportunities and improved product-market fit.
Timeline
Lead Mechanical Engineer
MUM Industries
07.2025 - Current
Mechanical Engineer
MUM Industries
03.2024 - 07.2025
Engineering Intern
MUM Industries
08.2022 - 03.2024
Manufacturer
Fab Form Incorporated
05.2019 - 07.2022
Sales Associate
All Contractors Supply (Family Owned)
12.2018 - Current
Bachelor of Science - Mechanical Engineering
Cleveland State University
Pre-Engineering
West Virginia University