CompTIA A+
ITIL 4 IT Service Management
AWS Certified Cloud Practitioner
IT professional with solid foundation in providing technical support and resolving highly technical-related issues. Proven track record of enhancing system performance and delivering effective solutions that align with business needs. Known for collaborative approach and adaptability in dynamic environments, ensuring reliable support and seamless teamwork.
In addition, very detail-oriented, organized, and meticulous employee. Adept with working at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
GPA: 3.5
Cloud Practitioner - AWS - 2025
ITIL 4 IT Service Management - 2025
CompTIA A+ Core 1 & 2 - 2026
Handling Tool Operation and Programming — Fanuc America — 2023
A.C.C. Accounting Clerk Certification — Tenn. Technology Center — 2009
C.F.N.S., Fitness and Nutrition Certification, Penn Foster Career School — 2008
National Technical Honors Society - ITT Technical Institute of Knoxville
Honorary Member of the ETA, Inc.
AWS Cloud Practitioner
CompTIA A+ Core 1 & 2
ITIL 4 IT Service Management
Adult CPR & AED