Derek Dixon
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging as well as organizing merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems in a positive and professional manner. Superior work ethic and excellent organizational skills.
Overview
10
10
years of professional experience
Work History
Deli Worker
Costco
05.2021 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Merchandiser
Costco
05.2020 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
Construction Worker
Ron Ford
01.2015 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Followed blueprints and diagrams to complete projects according to specifications.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Valet Driver
Marriott
04.2021 - 09.2022
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Provided punctual, polite valet services to uphold professional standards.
- Logged and documented parked vehicle details for accurate records.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
Restaurant Server
Sonic
08.2013 - 08.2014
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA08.2023
High School Diploma -
San Clemente High School
San Clemente, CA06.2015
Skills
- Catering Events
- Payroll Processing
- Cleaning and Sanitizing
- Accurate Money Handling
- Cash Register Operation
- Hospitality Service Expertise
- Health and Safety Standards
- Effective Customer Communication
- Product Merchandising
- Food Safety Standards
- Equipment Safety
- Hospitality and Accommodation
- Heavy Lifting
- Product Stocking and Rotation
- Coaching and Training
Hobbies
Rock Climbing, Surfing, Golfing, Snowboarding are my favorite sports to do in my free time. I enjoy being physically active and in good health in nature. Hiking, backpacking, and camping are a few of my favorite things that encompass physical activity and nature.
Timeline
Deli Worker
Costco
05.2021 - Current
Valet Driver
Marriott
04.2021 - 09.2022
Merchandiser
Costco
05.2020 - Current
Construction Worker
Ron Ford
01.2015 - Current
Restaurant Server
Sonic
08.2013 - 08.2014
Associate of Science - Health Sciences
Saddleback College
High School Diploma -
San Clemente High School