Derek Dixon
Systems Engineer
Syracuse,Utah
Summary
TS/SCI with polygraph Systems Engineer with 10 years of experience in systems administration, networking and computer security. Recent graduate from the University of Utah with a MBA and also holds a bachelor of science in computer science from the University of Utah. Excellent technical comprehension of Linux and Windows and strengths working in cross-functional teams.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
System Engineer
L3Harris Technologies, Inc.
03.2022 - Current
- Led and directed team of four cross-team systems engineers as Project Engineer.
- Interfaced with software development team to provide timely updates and reports to customer as Software Lead
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Collaborated with engineers in new product introduction phases to develop and verify design changes.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
Cyber Operations Specialist
Utah Air National Guard
06.2013 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Managed user accounts utilizing LDAP
- Diagnosed and executed resolution for all network and server issues.
- Answered calls and emails at organization's help desk, assisting employees and customers with troubleshooting computer issues.
- Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
Systems Engineer
Cornerstone Defense
09.2021 - 03.2022
- Completed technical reviews of existing systems and suggested updates or changes.
- Provided system acceptance reviews for installed systems, verifying compliance with applicable performance metrics and compatibility expectations.
- Communicated status updates to affected parties when issues arose.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Created system design models and specifications to support system programmers and development teams.
PC Technician
Staples
02.2013 - 08.2013
- Configured hardware, devices and software to set up work stations for clients.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Education
MBA - Information Systems
University of Utah
Salt Lake City, UT 08.2021 - 08.2023
Bachelor of Science - Computer Science
University of Utah
Salt Lake City, UT 05.2013 - 12.2020
Cyber Systems Operations 3-level - Information Technology
Keesler Air Force Base
Biloxi, MS 08.2014 - 12.2014
Accomplishments
- Nominated and selected to represent the Utah Air National Guard during annual leadership symposium.
- Awarded the US Air Force Achievement Medal
- Graduated from US Air Force Basic Military Training with honors.
Certification
CompTIA Security+
Timeline
Graduate Certificate in Cybersecurity Management
08-2023
Graduate Certificate in Information Systems Management
08-2023
System Engineer
L3Harris Technologies, Inc.
03.2022 - Current
Systems Engineer
Cornerstone Defense
09.2021 - 03.2022
MBA - Information Systems
University of Utah
08.2021 - 08.2023
CompTIA Security+
12-2014
Cyber Systems Operations 3-level - Information Technology
Keesler Air Force Base
08.2014 - 12.2014
Cyber Operations Specialist
Utah Air National Guard
06.2013 - Current
Bachelor of Science - Computer Science
University of Utah
05.2013 - 12.2020
PC Technician
Staples
02.2013 - 08.2013
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