
Dynamic leader with extensive experience at Tulsa Fire Department, driving operational excellence and enhancing team performance. Proven track record in implementing safety programs that reduced workplace accidents by 30%. Skilled in operations management and conflict resolution, fostering a culture of continuous improvement and effective communication across diverse teams.
Operations management
Organizational development
Human resources management
Innovation management
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Excellent communication
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Effective leader
Relationship building
Staff training/development
Team building
Task prioritization
Employee motivation
Self motivation
Interpersonal skills
Conflict resolution
Recruitment and hiring