Derek Dolan

Resolved telecom and electronic issues on-site through effective use of ticketing systems and collaboration with third-party vendors. Assisted with PBX installation and monitoring of butt set for 25 pair punch down for analog phones. Supported RJ-45 terminations with proper color coding and labeling. Familiar with AT&T Bell Core cable lacing standards and analog telephone adapter program activation procedures. Utilized wire toner and digital voice meter for VoIP and PoE applications while ensuring safe use of hand tools. Interpreted schematics and understood NO/NC circuitry. Communicated via Teams and state email for ticket closure and meeting coordination.

Performed routine and emergency repairs on buildings and equipment, including minor electrical, plumbing, and carpentry tasks. Managed time effectively to complete tasks with precision. Reported findings to supervisor, adhering to chain of command. Documented daily activities related to state vehicles and equipment.

• Assisted in installation of telecommunication equipment abroad. Conducted inspection of shipments for damage. Supported installation of bays with power, signal, alarm, and Cat 5 cables. Unpacked and cleaned equipment, scoped fiber connections for inter-bay and intra-bay routing. Terminated all power equipment to DCN bay using LOTO procedures. Applied appropriate lugs with manual crimper and die set. Laced all power, signal, and alarm cables according to established standards. Recorded and verified LAN/WAN conductivity, isolation checklist, and final pictures. Reported findings or defects with equipment. Utilized basic hand tools, gloves, safety glasses, hard hat, fall protection, laser level, tape measure, laptop, screwdrivers, hammers, drills, and grinders for installation.
• Assisted team members in executing project tasks for subcomm and indicomm initiatives. Supported global and Google shore end team operations by coordinating communication efforts. Contributed to project success through collaboration and teamwork.

• Assisted in servicing centrifugal pumps, gears, and hydraulic valves for boiler QA/QC repairs. Supported the implementation of procedures established per WPS for material preheat and authorization of material permitting process. Communicated with operations to verify equipment repairs met operational standards. Utilized tools such as egg beater welding machines, arc gouging equipment, impact tools, and necessary PPE for tasks.
• Assisted in welding and fabrication tasks for various projects. Supported quality control processes to ensure compliance with standards. Collaborated with team members to maintain a safe and efficient work environment.

• Duties included video monitoring,ground patrol assisting in lock down procedures, reporting and observation. Responding to fire alarm and or reset fire alarm panel. Dynamic risk assessments of parking lot and or traffic flow beginning and ending of shifts. Communicating any and all suspicious activities through chain of command. Assisted with EMS transports into state facility.