Derek Duerre
Minneapolis,MN
Summary
Operations professional with 4+ years of experience coordinating complex, time-sensitive operations in a 24/7 environment for a major U.S. airline. Proficient in operational planning, cross-functional leadership, risk assessment, crisis management, and process involvement. Experienced mentor in employee development while maintaining high standards for safety, compliance, and operational performance. Seeking to leverage operational expertise into an Operational Manager or Logistics leadership role.
Overview
5
5
years of professional experience
Work History
Flight Dispatcher
Southwest Airlines
Dallas, TX
11.2022 - Current
- Managed operational control of 40 to 70 flights per shift, prioritizing safety and efficiency.
- Executed decisions affecting thousands of customers daily, ensuring optimal service delivery.
- Trained and mentored assistant dispatchers, enabling qualification for independent operations.
- Utilized data analysis and forecasts to identify risks and enhance operational performance.
Flight Dispatcher
Envoy Air
Irving, TX
04.2022 - 10.2022
- Supported operations during major disruptions and irregular events to ensure continuity.
- Maintained situational awareness to exercise sound judgment in addressing customer needs.
- Complied with operating procedures and federal regulations to achieve zero violations.
- Documented safety concerns through company reporting systems for accountability and transparency.
Ramp Agent
Sun Country Airlines
Minneapolis, MN
10.2021 - 04.2022
- Managed multiple gates and aircraft, maintaining composure under pressure.
- Streamlined aircraft turning and baggage transport through efficient teamwork.
- Ensured safe handling of cargo, hazardous materials, and company assets via cross-department collaboration.
Education
Bachelor of Science - Urban Studies & Geography, Minor in Geographic Information Systems
University of Minnesota
Minneapolis, MN05-2021
FAA Certificate of Aircraft Dispatch -
Academy College
Bloomington, MN12-2021
Skills
- Microsoft Office Suite
- Operations Management
- Scheduling and Planning Software
- Data Reporting Tools
- Crisis Management
- Regulatory Compliance
- Risk Assessment
- Data Analysis
- Performance Metrics
- Resource Optimization
Timeline
Flight Dispatcher
Southwest Airlines
11.2022 - Current
Flight Dispatcher
Envoy Air
04.2022 - 10.2022
Ramp Agent
Sun Country Airlines
10.2021 - 04.2022
Bachelor of Science - Urban Studies & Geography, Minor in Geographic Information Systems
University of Minnesota
FAA Certificate of Aircraft Dispatch -
Academy College