Derek Faith
Robinson,IL
Summary
Detail-oriented, punctual, and professional. Skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting efficiency. Proficient computer skills with knowledge in SQL and Microsoft Office.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Implementation Analyst
DHL Supply Chain
03.2023 - Current
- Analyzed system requirements and functional specifications to ensure alignment with business needs.
- Collaborated with cross-functional teams to identify process improvements and streamline implementation strategies.
- Developed training materials and conducted sessions for end-users, enhancing system adoption and user efficiency.
- Managed project timelines and deliverables, ensuring successful execution of implementation initiatives across multiple locations.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
- Identified areas for improvement and implemented necessary changes, resulting in successful project completion.
- Evaluated current implementation practices within the company and suggested improvements where applicable, contributing to overall operational excellence.
- Customized software solutions according to client-specific needs, driving successful integration into existing workflows.
- Conducted thorough testing of implemented solutions, ensuring optimal performance and minimal issues postlaunch.
- Actively participated in team meetings, sharing insights from previous projects that led to improved strategies moving forward.
Operations Systems Analyst
DHL Supply Chain
02.2023 - 03.2024
- Analyzed system requirements to improve operational efficiency and support business objectives.
- Developed functional specifications for software applications, ensuring alignment with user needs.
- Collaborated with cross-functional teams to identify process improvements and optimize workflows.
- Conducted system testing and validation to ensure reliability and accuracy of data processing.
- Trained end-users on new software tools, enhancing overall team productivity and user experience.
- Implemented data analysis techniques to provide actionable insights for decision-making processes.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
Production Coordinator
FedEx Supply Chain
03.2022 - 02.2023
- Assess and adjust priorities to align with inventory levels, production quantities, and other variables.
- Assist in production planning while using appropriate tools and analysis for smooth production output.
- Research and analyze data to develop strategies to increase workflow efficiency.
- Research and analyze data on product location relative to workflow and make moves and adjustments as needed.
- Make systematic changes in WMS to align with production needs.
- Communicate across departments for insight on possible improvements in workflow.
- Monitor tasks over time to eliminate unnecessary work for departments.
- Use SQL queries to pull data from data tables.
- Collaborated on larger projects such as creating new aisles, introducing new walkways, developing strategies for efficiency, reducing excessive tasks, and more while utilizing data research in my contributions.
Workflow Planner
FedEx Supply Chain
03.2021 - 03.2022
- Proficient Manhattan WMS to provide relevant information, evaluations and planning data for production.
- Review tickets or digital orders to get item numbers and merchandise locations.
- Actively listen to customers, handle concerns quickly and escalate major issues to management.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Perform troubleshooting of system performance bottlenecks and propose solutions to discovered weaknesses.
- Coordinate with IT teams to resolve advanced computer software and hardware problems.
- Help programmers and systems analyst test, debug and improve new RF programs.
Damage Investigator
Project Resources Group
05.2018 - 03.2021
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations and evidentiary materials.
- Secured evidentiary information to reinforce findings and original claims.
- Conducted interviews with witnesses and clients.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findings.
- Responded to vehicle and construction related damages.
Warehouse Researcher and Trainer
Ascena Retail Group
05.2016 - 05.2018
- Used hand-held devices and PCs to record and monitor inventory levels and completed audits to address inaccuracies.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Operated RF scanners to track merchandise and verify contents of containers.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Identified inadequate materials and faulty equipment.
- Operated company vehicles and heavy equipment with focus on safety and risk management. (Trainer)
- Proficient with Manhattan WMS to track and correct inventory.
Order Filler
Walmart Distribution
02.2015 - 08.2015
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
High School Equivalency -
Area 30
Greencastle, IN04.2016
Business Communications And Web Design
Charlotte Technical College
Port Charlotte, FL09.2012
Skills
- Data analysis
- Spreadsheet management and building
- Project planning
- Detailed researcher
- Microsoft Office
- Strong independent worker
- Manhattan WMS
- Team Collaboration
- Operations Auditing
- Continuous Improvement Process
- Creating Workflows
- SQL
Certification
- Manhattan WMS L2
Timeline
Implementation Analyst
DHL Supply Chain
03.2023 - Current
Operations Systems Analyst
DHL Supply Chain
02.2023 - 03.2024
Production Coordinator
FedEx Supply Chain
03.2022 - 02.2023
Workflow Planner
FedEx Supply Chain
03.2021 - 03.2022
Damage Investigator
Project Resources Group
05.2018 - 03.2021
Warehouse Researcher and Trainer
Ascena Retail Group
05.2016 - 05.2018
Order Filler
Walmart Distribution
02.2015 - 08.2015
High School Equivalency -
Area 30
Business Communications And Web Design
Charlotte Technical College