Derek Fernandez
Naylan Essence, LLC
Miami,FL
2
years of professional experience
Dynamic Assistant Manager with a strong focus on customer service and team coordination. Proven ability to enhance operational efficiency and maintain high standards of product quality.
Work History
Assistant Manager
1 Year 7 Months- Supported daily operations by coordinating staff schedules and task assignments.
- Assisted in inventory management, ensuring accuracy and timely restocking of products.
- Facilitated communication between departments to streamline workflows and increase efficiency.
- Contributed to developing training materials for new team members to enhance the onboarding process.
- Conducted quality checks on products to maintain high standards of customer satisfaction.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Analyzed campaign performance metrics, providing insights for continuous improvement of marketing strategies.
Education
GED
Skills
Customer service excellence
Financial oversight
Product sales
Multitasking strength
Time management
Inventory management
Multi-tasking ability
Customer satisfaction
Team leadershipp
Inventory management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Naylan Essence, LLC
2024.01 - 2025.08Read More
Rise Vocational Academy
GED
Read More