Derek Fortier
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies. Proactive anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader.
Overview
15
15
years of professional experience
Work History
Production Manager
United Safety And Survivability Corporation
01.2022 - Current
- Oversee team of 75 employees.
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Sourced materials to keep up with production goals and meet customer demands.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Delivered direct feedback to senior management regarding project visibility and status.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Wrote and conducted formal performance reviews for production personnel.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Coordinated with other departments to align production with customer requirements.
- Evaluated employee performance and provided feedback and training as needed.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Enforced health and safety protocols to promote safe working environment.
- Scrutinized production output and identified areas for improvement.
- Analyzed production data and prepared reports for senior management.
- Utilized data analysis tools to identify and resolve production issues.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Sr. Production Supervisor
United Safety And Survivability Corporation
01.2021 - 01.2022
- Oversee operations of Valor, Fogmaker North America, And Cut & Sew Departments. (25 employees)
- Ensure all manufacturing goals are achieved efficiently and safely by closely monitoring how employees organize their workflows.
- Ensure machines are factional and production adheres to safety standards.
- Tracking and reporting shortages to upper management.
- Organize and direct the production to achieve satisfactory workflow.
Production Supervisor
United Safety And Survivability Corporation
01.2018 - 01.2021
- Managed Valor and Cut & Sew Departments.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Valor Line Lead
United Safety And Survivability Corporation
01.2016 - 01.2018
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Assisted in training new employees and implementing procedural changes.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Managed a team of 7 employees.
Research and Development Technician
United Safety And Survivability Corporation
03.2014 - 01.2016
- Supported engineering with creation of new products.
- Assembled and test new products.
- Shared information with engineering team in terms of assembly time, design issues, suggestions, and if product was considered production ready.
- Coordinated with research and development team to support production and boost efficiency.
- Troubleshot and resolved equipment and process issues.
Field Service Technician
United Safety And Survivability Corporation
03.2014 - 01.2016
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Customer Service Representative
United Safety And Survivability Corporation
12.2011 - 02.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Fogmaker Line Lead
United Safety And Survivability Corporation
01.2010 - 11.2011
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Assisted in training new employees and implementing procedural changes.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Managed a team of 2 employees.
Production Assembler
United Safety And Survivability Corporation
05.2009 - 01.2010
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated production machinery safely to reduce workplace accidents.
Education
Project Management
Colorado Technical University
Colorado Springs, CO06.2017
High School Diploma -
Phoenixville Area High School
Phoenixville, PA06.2008
Skills
- Project Management
- Staff Scheduling
- Production Line Management
- Team Development
- Quality Assurance
- Training Coordination
- Production Optimization
- Production Planning
- Resource Allocation
- Root Cause Analysis
- Business Forecasting
- Safety Management
- Manufacturing
- Equipment Operation
- Material Handling Expertise
- Strong Leadership Abilities
- Operations Management
- Manufacturing Management
- Performance Evaluation
- Equipment Monitoring
- Inventory Coordination
- Continuous Improvements
- Strategic Planning
- Materials Management
- Data-Driven
- Training Skills
- Assembly and Production
Timeline
Production Manager
United Safety And Survivability Corporation
01.2022 - Current
Sr. Production Supervisor
United Safety And Survivability Corporation
01.2021 - 01.2022
Production Supervisor
United Safety And Survivability Corporation
01.2018 - 01.2021
Valor Line Lead
United Safety And Survivability Corporation
01.2016 - 01.2018
Research and Development Technician
United Safety And Survivability Corporation
03.2014 - 01.2016
Field Service Technician
United Safety And Survivability Corporation
03.2014 - 01.2016
Customer Service Representative
United Safety And Survivability Corporation
12.2011 - 02.2014
Fogmaker Line Lead
United Safety And Survivability Corporation
01.2010 - 11.2011
Production Assembler
United Safety And Survivability Corporation
05.2009 - 01.2010
Project Management
Colorado Technical University
High School Diploma -
Phoenixville Area High School
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