Derek Francis
Tucson
Summary
Dynamic professional with a proven track record at Tucson Convention Centre and Sunnyside School District, excelling in teamwork and customer service. Recognized for adaptability and critical thinking, I consistently enhanced customer satisfaction through timely deliveries as a Delivery Driver. Dependable and responsible, I thrive in fast-paced environments while maintaining a positive attitude.
Overview
5
5
years of professional experience
Work History
Tucson Convention Centre
Work While
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Delivery Driver
NAPA
05.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Substitute Teacher
Sunnyside School District
11.2021 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Machine Operator
Joriko
04.2020 - 08.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Education
Bachelor of Arts - History
Lakehead University
Thunder Bay, Canada05-1996
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Computer skills
Timeline
Tucson Convention Centre
Work While
01.2025 - Current
Delivery Driver
NAPA
05.2024 - 12.2024
Substitute Teacher
Sunnyside School District
11.2021 - 05.2024
Machine Operator
Joriko
04.2020 - 08.2021
Bachelor of Arts - History
Lakehead University
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