Derek Garcia
Ludington,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Facilities Maintenance Technician
Zervas Facility Maintenance
08.2021 - Current
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Organized and maintained inventory of spare parts and equipment consumables.
- Maintained facility to foster clean environment free from litter, dust, and pollutants.
- Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Maintained tools and equipment in good working condition.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Answered customer questions and helped resolve various concerns.
Senior Logistics Associate
Harbor Freight Tools USA
08.2020 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Sales Supervisor
Harbor Freight Tools USA
07.2019 - 08.2020
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Checked store merchandise regularly for proper display and replenishment.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Senior Sales Associate
Harbor Freight Tools USA
01.2019 - 07.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
Cashier
Harbor Freight Tools USA
02.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Spartan Academy
Scottville, MI05.2018
Skills
- Hand and Power Tools
- Equipment Installation
- Codes Compliance
- Safety Awareness
Timeline
Facilities Maintenance Technician
Zervas Facility Maintenance
08.2021 - Current
Senior Logistics Associate
Harbor Freight Tools USA
08.2020 - 08.2021
Sales Supervisor
Harbor Freight Tools USA
07.2019 - 08.2020
Senior Sales Associate
Harbor Freight Tools USA
01.2019 - 07.2019
Cashier
Harbor Freight Tools USA
02.2018 - 01.2019
High School Diploma -
Spartan Academy
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