Derek Gizewski
New Berlin,WI
Summary
Dynamic and results-oriented professional with extensive experience in healthcare and food service industries, notably as a Medical Receptionist at Wisconsin Health Fund. Excelled in appointment management and problem-solving, significantly enhancing patient satisfaction and operational efficiency. Demonstrated reliability and multitasking abilities across roles, achieving a standout record of reducing administrative errors and fostering customer loyalty.
Friendly Medical Receptionist offering excellent skills in patient relations and office management.
Hardworking and goes above and behind for patients and offering support to co workers
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Wisconsin Health Fund
04.2022 - Current
- Coordinated patient scheduling, check-in, check-out.
- Checked patient insurance, demographic, to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept the reception area neat and clean wiping down surfaces and removing trash,
- Reduced administrative errors by consistently verifying insurance information.
- Provided compassionate customer service, creating a welcoming atmosphere while pleasantly greeted patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Butcher Shop Clerk
Sendiks on Downer
08.2018 - 04.2022
- Increased sales through effective upselling of specialty meats and related products.
- Consistently met performance targets by effectively managing time-sensitive tasks.
- Ensured product quality by performing regular checks on expiration dates and rotating stock accordingly.
- Exceeded expectations during department inspections due to strict adherence to sanitation guidelines.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on various cuts of meat, cooking methods, and recipe ideas for optimal enjoyment of their purchases.
- Safeguarded food safety standards by consistently maintaining proper temperature controls within display cases and storage areas.
- Cut meats to customer specifications and answered questions about specialty products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Meat Department Clerk
The Fresh Market
10.2017 - 08.2018
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Unloaded merchandise and stocked cases with new merchandise.
- Developed a comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
- Supported cross-training efforts among team members which resulted in improved collaboration within the Meat Department operations.
- Assisted customers with orders, leading to increased sales and repeat business.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Chef
Groppi's Food Market
06.2005 - 10.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Developed signature dish that became bestseller, combining innovative flavors with classic techniques.
Education
GED -
YWCA Southeast Wisconisn
Milwaukee05-2022
Skills
- Appointment management
- Reminder calls
- Letter preparation
- EMR / EHR
- Petty cash management
- Co-payment collection
- Insurance verifications
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Medical Receptionist
Wisconsin Health Fund
04.2022 - Current
Butcher Shop Clerk
Sendiks on Downer
08.2018 - 04.2022
Meat Department Clerk
The Fresh Market
10.2017 - 08.2018
Chef
Groppi's Food Market
06.2005 - 10.2017
GED -
YWCA Southeast Wisconisn
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