Derek Gonzalez
Miami
Summary
Effective Patient Transporter delivering exceptional patient safety and emotional support. Experience in assisting with patient mobility, maintaining equipment cleanliness, and fostering strong relationships with healthcare teams. Committed to ensuring comfort and timely transport for all patients.
Dedicated Patient Transporter skilled in patient communication and safety. Proven ability to assist nursing staff and provide emotional support, ensuring smooth and timely patient mobility.
Compassionate and detail-oriented professional with experience in patient transport and equipment disinfection. Known for effective problem resolution and strong teamwork, contributing to enhanced patient care and safety during transport.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Transporter
Baptist Health Hospital
03.2023 - 03.2026
- Transported patients safely between departments, ensuring comfort and timely arrivals.
- Assisted nursing staff with patient mobility needs, enhancing overall care quality.
- Maintained equipment cleanliness and functionality, following strict safety protocols.
- Communicated effectively with patients and staff to coordinate transport schedules.
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Sales Associate
JCPenney
11.2022 - 12.2022
- Executed promotional setups and maintained signage to effectively communicate sales initiatives to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accurate cash handling.
Sales Associate
Burlington
03.2021 - 05.2022
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Maintained organized merchandise displays, ensuring optimal visibility and accessibility of products.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Addressed customer inquiries and resolved issues promptly, fostering customer loyalty and satisfaction.
Education
High School Diploma -
Green Springs High School
Miami, FLEmergency Medical Services Certificate -
Miami Dade College
Miami, FLSkills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Basic life support certification
- Equipment disinfection
- Emotional support
- Patient transportation
- Problem resolution
Certification
- BLS and CPR, American Heart Association - 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Transporter
Baptist Health Hospital
03.2023 - 03.2026
Sales Associate
JCPenney
11.2022 - 12.2022
Sales Associate
Burlington
03.2021 - 05.2022
High School Diploma -
Green Springs High School
Emergency Medical Services Certificate -
Miami Dade College