Derek Gould
San Francisco,CA
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
9
9
years of professional experience
Work History
Stock Team Member
Staffmark
04.2017 - 10.2023
- Help To Reinsure Safe and High Quality products
- Quality Assurance
- Stocking merchandise/products in proper locations
- Shipping & receiving orders
- Collected and submitted all data entry
- Efficiently Able To Work Each shift available
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
Plumbing Helper
Bonney Plumbing
08.2014 - 06.2017
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Followed safety practices and procedures to reduce on-site risks.
- Selected type and size of piping required for each project.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Kept detailed records of work progress and customer interactions.
Customer Service Representative
Collins Haul Away
08.2016 - 04.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded proactively and positively to rapid change.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Five Keys
San Francisco, CA2015
Skills
- Order Receiving
- Loss Prevention
- Display Assembly
- Product Restocking
- Customer Service
- Stock Rotation
- Product Labeling
- Supply Restocking
- Positive Attitude
- Customer Assistance
- Truck Unloading
Timeline
Stock Team Member
Staffmark
04.2017 - 10.2023
Customer Service Representative
Collins Haul Away
08.2016 - 04.2017
Plumbing Helper
Bonney Plumbing
08.2014 - 06.2017
High School Diploma -
Five Keys