Derek Guilfoyle

• Verified incoming products and checked delivery totals to keep system records current and accurate.
• Used equipment like forklifts and pallet jacks to move inventory.
• Completed stock inventories to identify and address issues negatively impacting controls.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Completed physical inventory counts each month.
• Requisitioned materials to restock inventory and obtain goods for future company jobs.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Unloaded shipments, reviewed merchandise and tracked paperwork.
• Kept merchandise moving smoothly and accurately from stockroom to sales floor.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
• Conducted future planning to obtain sufficient materials to accomplish mission.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Integrated warehouse operations with existing and new business processes.
• Collaborated with manufacturing and supply chain management.

• Collected and responded to user feedback through iterative improvements to site structure and content.
• Incorporated SEO techniques to verify maximal site exposure to search engine robots and crawlers.
• Created targeted social media strategy to connect with existing and new customers through relevant platforms and expand influence.
• Analyzed website traffic and developed content to meet needs and interests of website visitors.
• Managed content distribution to online channels and social media platforms.
• Used content management system to analyze user engagement and website traffic metrics.
• Approved, reviewed and edited content flowing to website.
• Used consultative techniques to understand customer needs and make strategic referrals to business partners.
• Resolved concerns with products or services to help with retention and drive sales.
• Described product highlights and benefits to help guide purchasing decisions.
• Carried out opening and closing functions to meet operational needs underpinning strong customer service.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Applied basic sales strategy to engage customers and present solutions to suit individual needs.
• Reinforced established quality control standards and followed procedures for optimal customer interactions.
• Handled over 10+ calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
• Answered average of 10+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.

• Completed on-time deliveries by choosing best and most efficient routes.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Safely operated heavy lifting equipment such as fork trucks and cranes.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Operated with safety and skill to avoid accidents and delays.
• Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
• Drove 12ft flat bed truck to transport pallets of tile and materials to job locations.
• Transported hazardous materials and oversized shipments without incident.
• Removed and unloaded packages from flat bed trucks for customer deliveries, using extreme care to avoid damage to goods.

• Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
• Measured, marked and recorded openings and distances to designate areas for construction work.
• Used measuring tools such as gauges and tape measure to identify conforming parts during production.
• Measured dimensions of finished pieces for conformance to specifications.
• Operated power equipment to move materials and promote job efficiency.
• Worked alongside team to accomplish work goals according to schedule.
• Read and understood orders to accurately measure, cut and lay out needed materials.
• Read and interpreted plans, instructions and specifications to determine work activities.
• Gathered and removed debris and discarded material upon final completion of construction project.
• Utilized hammers, saws, squares, levels and fastening devices to complete projects.

• Planned and laid out work from blueprints, drawings and models.
• Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
• Cleaned, calibrated and serviced tools and equipment.
• Framed, remodeled and finished wood and metal structures.
• Made standard shop computations relating to dimensions of work.
• Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
• Specialized in foundations, framing and finish carpentry.
• Cut and shaped materials to meet outlined measurements.
• Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
• Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
• Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
• Followed protocols and stayed organized to provide personal and teammate safety.
• Aligned and squared frames and forms for installation.

Product Stocker

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
• Checked packages and merchandise for damage and notified vendors.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Recorded information, shortages and discrepancies to keep records current and accurate.

IT Problem Solver

• Operated PC and RF-based computer systems for inventory management.
• Employed various tools and equipment to find solutions to difficult or complex issues.
• Instituted sequence of actions to drive gratifications and progress.
• Defined problem to identify, prioritize and select alternatives.
• Looked outside known experience to find solutions and produce results.
• Researched and extracted data to complete tasks.
• Used logic and imagination to analyze situations and develop intelligent solutions.
• Gathered and designed technical specifications to solve customer needs.
• Defined problems to make decisions and moved forward to support quick resolution.
• Assisted in development of trainees, providing instruction and support to optimize readiness.