Summary
Overview
Work History
Education
Skills
Timeline
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Derek Jackson

Austin,TX

Summary

Advocate for clients with a focus on creating mutually beneficial agreements that enhance client satisfaction and company success. Prioritize client experience and consistently deliver high-quality results. Recognized as a key resource within the organization for both clients and employees due to a strong sense of urgency.

Overview

9
9
years of professional experience

Work History

AE Mid-Market

Nextiva
01.2025 - Current
  • Outbound prospecting, own entire sales cycle, manage discovery and demo calls to ensure solution is the correct fit for customer.
  • Assist with building out roles/responsibilities within the organization since it’s a new division.
  • MEDDPICC sales methodology, CCaaS/UCaaS/SSaaS proficient

AM Mid-Market/Commercial

8x8
01.2020 - 01.2025
  • Managed book of business over $6 million ARR.
  • Position Contact Center solutions to current accounts, upsell to existing accounts to newer solutions.
  • Ongoing meetings to reduce churn and renew accounts before agreement expires.
  • Multiple winner of 100%+ quota awards.

Enterprise AM

GTT, Inc.
01.2017 - 01.2020
  • Managed book of business over $5 million AAR.
  • Maintain customers current solutions as well as expand them into new technologies (SD-WAN, VoIP, Managed Services)
  • Actively work accounts to reduce churn, renew agreements, upgrade current services to new offers.

Education

No Degree -

Deer Park High School
Deer Park, TX

Skills

  • Objection handling
  • Collaborative teamwork
  • Consultative sales
  • Time management
  • Client advocacy
  • Adaptability
  • Friendly, positive attitude
  • Problem-solving
  • Customer service

Timeline

AE Mid-Market

Nextiva
01.2025 - Current

AM Mid-Market/Commercial

8x8
01.2020 - 01.2025

Enterprise AM

GTT, Inc.
01.2017 - 01.2020

No Degree -

Deer Park High School

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Derek Jackson