Derek Jones
Phoenix,AZ
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
12
12
years of professional experience
Work History
Driver
Amazon
04.2023 - Current
- Expedited deliveries to meet customer deadlines and requirements.
- Kept detailed records of deliveries and money received from customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Case Manager
Copa Health
04.2022 - 04.2023
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Established and maintained relationships with key stakeholders.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Partnered with local organizations to expand access to social and community services.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Program Director
Sevita Health Care
03.2020 - 03.2022
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Maintained and updated project related documents.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Offered learning opportunities to help residents develop important life skills.
Program Manager
ARISE LLC
01.2013 - 03.2020
- Facilitated workshops and conducted one-on-one training to educate team members.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Devised creative solutions to critical customer and user needs.
- Identified program obstacles and communicated possible impacts to team.
- Interacted with customers and clients to identify business needs and requirements.
Direct Support Professional
AZ Mentor Network
06.2011 - 01.2013
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained clean, safe, and well-organized patient environment.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZ05.2011
Associate of Science - Psychobiology
University of Phoenix
Phoenix, AZ03.2026
Skills
- Program Guidelines Adherence
- Systems Analysis
- Business Management
- Program Requirements
- Residential Support
- Budget Coordination
- Scheduling Databases
- Quality Assurance Controls
- Direct Patient Care
- Monitoring Visits
- Service-Orientation
- Intervention Plans
- Microsoft Excel
- Emotional Awareness
Timeline
Driver
Amazon
04.2023 - Current
Case Manager
Copa Health
04.2022 - 04.2023
Program Director
Sevita Health Care
03.2020 - 03.2022
Program Manager
ARISE LLC
01.2013 - 03.2020
Direct Support Professional
AZ Mentor Network
06.2011 - 01.2013
High School Diploma -
Thunderbird High School
Associate of Science - Psychobiology
University of Phoenix
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