Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic
Derek Kessler

Derek Kessler

Tipp City,OH

Summary

Experienced Amazon Manager with expertise in logistics, team development, and process optimization. Proven track record in enhancing operational efficiency and driving performance improvements. Extensive background in financial management and compliance, with a focus on scalable processes. Strong strategic planning abilities and adept at coordinating operational initiatives for maximum efficiency.

Overview

15
15
years of professional experience

Work History

Owner

Kessler Logistics LLC
Dayton, OH
01.2024 - Current
  • Directed daily operations for a high-volume logistics company delivering up to 15,000 packages/day across 130+ routes, maintaining top-tier performance metrics in on-time delivery, safety, and customer satisfaction.
  • Recruited, trained, and managed a team of 90–130 delivery associates, dispatchers, and fleet staff, reducing turnover and improving workforce reliability.
  • Oversaw full P&L responsibility for a $5M+ annual operation, driving cost control initiatives that reduced operating expenses by 12% YoY.
  • Scaled fleet operations from startup to over 50 commercial vehicles, including procurement, maintenance scheduling, and insurance/registration compliance.
  • Maintained compliance with Amazon’s performance standards, including Delivery Completion Rate, Delivery Success Rate, and Safety Scorecard.
  • Implemented HR best practices and payroll systems that ensured 100% compliance with labor laws, including PTO, benefits administration, and onboarding.
  • Fostered a culture of safety and accountability, achieving a >99% compliance rate on Amazon’s Driver Scorecard audits.

Operations Manager III

Amazon Logistics
Louisville, KY
04.2021 - 01.2024
  • Directed delivery operations for one of Amazon's largest stations in the region, serving 50,000–120,000 packages daily.
  • Led 10–15 front-line managers and oversaw a workforce of 250–600 indirect employees across multiple shifts.
  • Managed relationships with 13 contracted delivery service providers (DSPs).
  • Championed productivity, safety, and quality initiatives to exceed operational targets.
  • Implemented process improvement strategies to reduce costs and improve efficiency.

Operations Manager

Amazon Logistics
Tulsa, OK
01.2020 - 04.2021
  • Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
  • Managed the daily operations of multiple departments within TUL2 to maximize efficiency.
  • Developed talented team, participating in hiring, coaching, and performance management processes.
  • Exceeded Peak and Prime productivity records for Outbound TPH.
  • Provided Area Managers with guidance in handling difficult problems or in resolving escalated complaints or disputes.

Operations / Sort Manager

FedEx Ground
Dayton & Cincinnati, OH
10.2010 - 01.2020
  • Managed sort operations and package flow across multiple hubs, handling up to 500 employees.
  • Oversaw trailer load/unload processes and dock operations, ensuring timely freight movement.
  • Implemented performance metrics, optimized labor planning, and enhanced cross-dock efficiency.
  • Facilitated communication between departments for smooth product flow from receiving through shipping.
  • Led weekly meetings with staff to review goals, performance metrics, safety protocols and other operational issues.
  • Organized warehouse layout for maximum utilization of space while adhering to safety standards.

Education

Bachelor of Business Administration -

Wright State University
OH
01.2015

Skills

  • Team Leadership & Development
  • Logistics & Delivery Operations
  • Strategic & Financial Planning
  • Process Improvement
  • Change Management
  • Vendor & Contract Management
  • KPI & Performance Analytics
  • Safety & Compliance
  • Small business operations
  • Customer relations
  • Business management
  • Business development
  • Financial management

Community Service

The Dayton Foundation, Team Lead, Dayton, OH

Attended community events, neighborhood gatherings and other community engagement forums to represent organization., Participated in fundraising campaigns to benefit local charities., Held clothing drives to receive donated goods from donors for less fortunate residents., Collaborated with other volunteers and organizations to advocate for common causes., Raised over $1,000,000 for local homeless population housing.

Timeline

Owner

Kessler Logistics LLC
01.2024 - Current

Operations Manager III

Amazon Logistics
04.2021 - 01.2024

Operations Manager

Amazon Logistics
01.2020 - 04.2021

Operations / Sort Manager

FedEx Ground
10.2010 - 01.2020

Bachelor of Business Administration -

Wright State University

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