Summary
Overview
Work History
Education
Skills
Timeline
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Derek Key

Weatherford

Summary

Dynamic operations leader with a proven track record at Heritage Family Foods, driving operational efficiency and strategic planning. Expert in cost control and team leadership, I successfully implemented process improvements that enhanced productivity and fostered a culture of collaboration. Committed to achieving organizational goals while mentoring staff for continuous growth.

Overview

23
23
years of professional experience

Work History

Director of Operations

Heritage Family Foods
04.2018 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Optimized inventory levels to meet fluctuating customer demand without overstocking, using advanced forecasting and demand planning tools.
  • Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
  • Assisted in recruiting, hiring and training of team members.
  • Streamlined operations across multiple departments, resulting in enhanced efficiency and productivity through integration of advanced project management software.

National Operations Manager

Interstate Restoration
01.2009 - 04.2018
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Complied with policies and quality standards to maintain consistency in quality of services.
  • Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
  • Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
  • Collaborated with cross-functional teams to achieve business goals, fostering a culture of teamwork and cooperation.
  • Identified areas for improvement within the organization, implementing changes that led to increased productivity and profitability.
  • Managed change effectively during periods of rapid growth or restructuring within the organization.
  • Led a team of regional managers to ensure consistent delivery of high-quality services across multiple locations.

Finance Director

Hooks Lincoln
01.2006 - 01.2009
  • Assisted with recruiting, interviewing, and hiring new department employees.
  • Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
  • Streamlined financial processes by implementing efficient budgeting and forecasting systems.
  • Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
  • Established strong relationships with banking partners to facilitate access to essential funding channels.
  • Led successful negotiations on financing terms, resulting in lower interest rates and improved cash flow for the organization.

Sales Associate

Jerrys
01.2003 - 01.2009
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

BBA - Business Management

Texas Tech University
Lubbock, TX
05-2000

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Cost control
  • Quality assurance
  • Leadership training
  • Workforce planning
  • Performance analysis
  • Schedule oversight
  • Risk mitigation
  • Resource allocation
  • Capital spending
  • Operations management
  • Teamwork and collaboration
  • Team leadership
  • Decision-making
  • Staff training/development
  • Staff management
  • Employee development
  • Customer service management
  • Customer service
  • Employee relations
  • KPI tracking
  • Business leadership
  • Data analysis
  • Effective leader
  • Hiring and onboarding
  • Relationship building
  • Organizational structuring
  • Employee motivation
  • Budget development
  • Goal setting
  • Revenue growth
  • Inventory control
  • Inventory tracking and management
  • Purchasing and planning
  • Logistics
  • Inventory management
  • Employee reviews

Timeline

Director of Operations

Heritage Family Foods
04.2018 - Current

National Operations Manager

Interstate Restoration
01.2009 - 04.2018

Finance Director

Hooks Lincoln
01.2006 - 01.2009

Sales Associate

Jerrys
01.2003 - 01.2009

BBA - Business Management

Texas Tech University

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Derek Key