Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Lucas

Georgetown

Summary

Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience

Work History

Operations Manager

Amazon
04.2021 - Current
  • Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in cost reduction in work hours/labor
  • Build, manage, and develop a cohesive team comprised of 6 managers and 12 supervisors, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
  • Supervised a team of 600+ associates, and provided guidance, training, and support
  • Analyzed and evaluated operational data to identify areas of improvement and develop solutions
  • Oversee daily operation of a large-scale fulfillment center
  • Demonstrated success in developing and implementing innovative strategies to improve efficiency, reduce costs, and increase productivity
  • Highly organized and detail oriented with a strong commitment to achieving results on time and on budget
  • Monitored staff performance, providing feedback and coaching to ensure that all personnel were working at their highest potential
  • Monitored and evaluated performance of personnel and provided feedback and coaching to enhance performance
  • Assisted in the recruitment, hiring and training of new staff
  • Conducted regular meetings with staff to ensure alignment with company goals
  • Detail Oriented
  • Excellent interpersonal communication skills
  • Hire and develop
  • Excellent problem solving skills
  • Frugality and sustainability skills
  • Internal jump team
  • Connect Team Member

Operations Area Manager

Amazon
04.2015 - 04.2021

Education

Mid America College of Funeral Directors - Mortuary Science

Mid America College of Funeral Directors
Jeffersonville, Indiana
10.2021

Skills

  • Environmental sustainability
  • Safety Leader point of contact
  • Detail Oriented
  • Excellent interpersonal communication skills
  • Hire and develop
  • Excellent problem solving skills
  • Frugality and sustainability skills

Timeline

Operations Manager

Amazon
04.2021 - Current

Operations Area Manager

Amazon
04.2015 - 04.2021

Mid America College of Funeral Directors - Mortuary Science

Mid America College of Funeral Directors