Derek Maldonado
Jackson Heights,USA
Summary
Dynamic and dependable professional recognized for a strong work ethic and consistent early-morning availability, complemented by high energy and reliability. Proven ability to maintain focus during long shifts while excelling in physically demanding tasks such as lifting, organizing, and stocking. Adaptable to fast-paced team environments, consistently contributing a positive attitude and eagerness to learn, enhancing overall crew efficiency. Strong customer service skills developed in a dynamic retail setting, combined with proficiency in administrative support, position this candidate to drive impactful contributions across various fields while fostering organizational success.
Overview
4
4
years of professional experience
Work History
Stocking Assistant
Family Business Support
01.2022 - Current
- Assisted with unloading deliveries, organizing inventory, and stocking supplies in a medium-paced environment. Regularly lifted and moved heavy items (40–60 lbs), ensuring safe handling and efficient workflow. Developed reliability and time management by consistently working early mornings and weekends. Maintained clean, organized work areas while following safety procedures.
- Coordinated family business support initiatives to enhance operational efficiency.
- Developed and implemented streamlined processes for client engagement and service delivery.
- Collaborated with team members to improve customer satisfaction through effective communication.
Cashier/Customer Service/Team Leader
Shake Shack
08.2024 - 03.2025
- Working at Shake Shack in Queens, New York, is a fast-paced and lively experience. You'll spend your shifts preparing food, taking orders, and working together with a team to keep things running smoothly. It gets busy, especially during lunch and dinner, so you gotta be well focused.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Trained new staff on cash register operations and customer service best practices.
- Managed over 50 customer calls per day
Deli Associate
Columbus deli and food
06.2024 - 08.2024
- At the deli, I provided excellent customer service by greeting customers, taking orders, maintained cleanliness. My responsibilities included managing inventory, restocking, and selling. Additionally, I assisted in training new staff members on deli operations and customer practices.
- Prepared and served high-quality deli products, ensuring freshness and adherence to food safety standards.
- Assisted customers with product selections, providing knowledgeable recommendations to enhance their dining experience.
- Maintained cleanliness and organization of the deli area, upholding sanitation protocols consistently.
- Operated slicing equipment and other kitchen tools efficiently, maximizing productivity during peak hours.
- Increased sales by 6%
Construction Worker
BathRubs Care inc
06.2023 - 08.2023
- In construction, I performed hard labor, including heavy lifting and long hours. I developed strong teamwork and communication skills to ensure tasks were completed safely and efficiently. The experience taught me the importance of collaboration and perseverance in challenging situations.
- Operated heavy machinery to execute construction tasks efficiently and safely.
- Collaborated with team members to ensure timely project completion and adherence to safety protocols.
- Conducted site inspections to identify potential hazards and implement corrective measures.
- Maintained tools and equipment, ensuring optimal performance and safety during operations.
- Recognized by supervisor for reliability and willingness to take on additional tasks as needed.
Amazon Grocery Delivery
Amazon Flex
06.2022 - 09.2022
- At Amazon Fresh, I focused on ensuring timely and accurate deliveries to customers. I developed strong teamwork and communication skills to coordinate with colleagues and meet tight schedules. The experience taught me the importance of attention to detail and customer satisfaction in a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Accomplished great reviews for amazon flex employer
Education
High school diploma or GED - Criminology
CUNY John Jay College of Criminal Justice
Queens, NY10.2025
Skills
- Bilingual communication skills in English and Spanish
- Client relations management
- Collaborative teamwork experience
- Efficient loading and unloading
- Proficient in manual labor and endurance activities
- Customer transaction management
- Project coordination abilities
- Thoroughness in execution
- Mathematical inventory handling
Timeline
Cashier/Customer Service/Team Leader
Shake Shack
08.2024 - 03.2025
Deli Associate
Columbus deli and food
06.2024 - 08.2024
Construction Worker
BathRubs Care inc
06.2023 - 08.2023
Amazon Grocery Delivery
Amazon Flex
06.2022 - 09.2022
Stocking Assistant
Family Business Support
01.2022 - Current
High school diploma or GED - Criminology
CUNY John Jay College of Criminal Justice
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
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