Derek Mallard
Columbus,OH
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Experienced massage therapist with focus on holistic wellness and personalized treatment plans. Strengths include advanced knowledge of various massage techniques, anatomy understanding, client relationship management, and ability to create relaxing environments. Past roles have involved successfully improving clients' wellbeing through therapeutic massages and providing relevant health advice.
Skilled massage therapist with background in providing tailored therapeutic massages to meet individual client needs. Possess deep understanding of body mechanics and adept at applying various massage techniques for pain relief, stress reduction, and improved circulation. Demonstrated ability to build rapport with clients leading to increased repeat business and positive feedback on services rendered. Successfully contributed to team efforts in high-paced spa environments by maintaining flexibility and providing exceptional service under pressure.
Compassionate professional in holistic health care known for high productivity and efficient completion of tasks. Possess specialized skills in deep tissue massage, sports injury rehabilitation, and aromatherapy. Excel in active listening, empathy, and communication, ensuring client needs are met with precision and care.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Massage Therapist
Equinox Spa
West Hollywood , California
06.2012 - 06.2017
- Promoted additional services and products available at the spa in order to increase revenue stream.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Developed individualized treatment plans based on client assessments and preferences.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
Massage Therapist
Burke Williams Spa
West Hollywood, California
03.2005 - 06.2012
- Promoted additional services and products available at the spa in order to increase revenue stream.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Developed individualized treatment plans based on client assessments and preferences.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
Promotional Sales Specialist
KPWR
Burbank , CA
06.2000 - 06.2007
- Ensured compliance with applicable laws and regulations when planning promotional activities.
- Developed and implemented promotional campaigns to increase brand visibility and generate sales.
- Participated in trade shows and conferences to promote company products or services.
- Identified potential partners for joint promotion activities that will benefit both parties involved.
- Assisted in creating monthly reports analyzing effectiveness of various campaigns.
- Prepared presentations highlighting results of promotional campaigns for management review.
- Organized promotional events to drive customer engagement and sales growth.
Group Home Supervisor
Francis Foundation
06.1997 - 06.1999
- Organized recreational activities for residents according to their individual needs and interests.
- Supervised daily activities of residents to ensure safety and well-being.
- Participated in case reviews with multidisciplinary teams to discuss resident's progress or any changes needed in their treatment plan.
- Developed and implemented policies, procedures and objectives for group home.
Disc Jockey
KPWR
Arcata, California
04.1991 - 06.1994
- Set up and operate audio equipment for live events.
- Organize music selections according to client requests, genre, or theme of the event.
- Provide commentary between songs to keep the show entertaining and engaging.
Youth Counselor
Boys & Girls Club of Eureka
Eureka, California
04.1990 - 06.1992
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
- Developed individualized treatment plans based on assessment results.
- Provided individual, group, and family counseling services to youth.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Organized recreational activities that promote physical activity and healthy lifestyle choices.
Restaurant Waiter
Homer & Eddy’s New Orleans Bistro
Los Angeles, California
02.1985 - 06.1987
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Greeted customers, provided menus and answered questions about menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
Massage Therapist Degrees - Massage Therapist
Glendale Career College
Glendale, CA02-2005
Recreation Administration/Communication
California State Polytechnic University, Humboldt
Arcata, CA06-1993
Skills
- Therapeutic massage
- Anatomy knowledge
- Client consultation
- Treatment planning
- Pain management
- Trigger point therapy
- Customer service
- Team collaboration
- Sales promotion
- Health coordination
- Post-treatment education
- Relaxation techniques
- Problem solving
- Relationship building and management
- Treatment modalities
- Sales expertise
- Herbal wraps
- Aromatherapy knowledge
- Customer consultation
- Wellness programs
- Stress relief massage
- Customer needs assessment
- Self-care practices
- Aromatherapy
- Spa treatment knowledge
- Client retention
- Client satisfaction assessment
Certification
- Massage Therapist Certification
Affiliations
- Sports Training
- Music
- Hiking
- Reading
- Cooking
- Reading
Timeline
Massage Therapist
Equinox Spa
06.2012 - 06.2017
Massage Therapist
Burke Williams Spa
03.2005 - 06.2012
Promotional Sales Specialist
KPWR
06.2000 - 06.2007
Group Home Supervisor
Francis Foundation
06.1997 - 06.1999
Disc Jockey
KPWR
04.1991 - 06.1994
Youth Counselor
Boys & Girls Club of Eureka
04.1990 - 06.1992
Restaurant Waiter
Homer & Eddy’s New Orleans Bistro
02.1985 - 06.1987
Massage Therapist Degrees - Massage Therapist
Glendale Career College
Recreation Administration/Communication
California State Polytechnic University, Humboldt