Derek Mangum
Durham,NC
Summary
Seasoned Real Estate Broker with a superior understanding of real estate brokerage and negotiations. Demonstrates a 20-year history of customer service excellence, business acumen, and strategic planning. Applies a collaborative approach to leadership, fostering team-oriented environment and driving substantial group sales results.
Overview
26
26
years of professional experience
Work History
Real Estate Broker, Vice President
Maverick Partners Realty Services, Inc.
07.2004 - Current
- Licensed North Carolina Real Estate Broker and Realtor, Self-Employed Independent Contractor
- Conduct brokerage of land and commercial properties across all asset classes including commercial development, urban infill, mixed-use assets, land acquisition, retail leasing, industrial, hospitality, multi-family, investments and income producing sales, 1031 exchanges, opportunity zones, affordable housing, private/public partnerships, historic rehab
- Professional servicing for clients includes scheduling of multiple vendors for due diligence
- Maintain compliance with auditable records of each transaction
- Market real estate listings and services to future, current, and past clients
- Engage in team meetings, stay current with macro and micro economic conditions.
Assistant Property Manager
Ticon Properties, LLC
11.2002 - 02.2004
- Maintained resident ledgers and accounts with YARDI.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and the property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
Staff Specialist
Office of the Chair of the Department of Medicine, Duke University Medical Center
10.1998 - 10.2002
- Managed the payroll process for resident and fellow trainees
- Maintained the Department of Medicine House Staff and Fellow budget control database for the Dean of Medical Education
- Developed various reports and maintained databases relating to staff issues
- Analyzed budget and finance data of various divisions in the department
- Prepared employment notices for new employees
- Maintained and controlled the departmental attendance database for monthly employees
- Collated and distributed bi-weekly paychecks for each department division.
Education
Some College (No Degree) -
Some College (No Degree) -
Some College (No Degree) -
Skills
- Extensive customer service background
- Ability to work well in both team and self-directed environments
- Expertise in connecting on an interpersonal level with clients
- Proficiency of Microsoft Office Applications, Adobe Suite
- Articulate and creative thinker while also being analytical and detail oriented
Timeline
Real Estate Broker, Vice President - Maverick Partners Realty Services, Inc.
07.2004 - Current
Assistant Property Manager - Ticon Properties, LLC
11.2002 - 02.2004
Staff Specialist - Office of the Chair of the Department of Medicine, Duke University Medical Center
10.1998 - 10.2002
Morehouse College - Some College (No Degree),
University of North Carolina At Charlotte - Some College (No Degree),
Durham Technical Community College - Some College (No Degree),
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