Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Derek Martinson

Honolulu,USA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Manager of Catering Operations

Hawaiian Airlines
07.2019 - Current
  • Developed strong relationships with vendors and suppliers, negotiating favorable contracts for quality products that represent company's brand.
  • Managed a team of catering staff and contractors, providing ongoing communication and training and development to ensure exceptional service.
  • Collaborate with product development team to strategize and execute service deliverables for new business opportunities.
  • Established standardized procedures for normal and irregular operations leading to a smoother workflow and efficiencies.
  • Communicate with SOC, Airport Operations, Flight Operations and In-flight Service to manage operational requirements and accountability.
  • Evaluated employee performance regularly and provided constructive feedback on areas needing improvement or growth opportunities.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained effective supply levels by monitoring and reordering beverages supplies and dry goods.

Director – Honolulu Control Center

Hawaiian Airlines
10.2016 - 07.2019
  • Led cross-functional teams to manage operational performance of neighbor island, domestic and international stations.
  • Responsible for load planning staff and ensure compliance with FAA mandated requirements inclusive of annual recurrent training, new aircraft differences training, and safe flight operations.
  • Ensure that the HCC is the main conduit of information for daily flights providing the GS and Ramp teams all the required manifests, documents, and connecting information to provide the best guest experience during normal and irregular operations.
  • HCC/RAO executes and disseminates plans to GS, Ramp, Line Service, and Fleet for the entire day’s operations as received from SOCC, as well as creating end of day operational reports to Sr. Management.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintain rapport with all State of Hawaii officials on project management of terminal and airside facilities. Act as HNL Station POC for airport expansion project.

Honolulu Station Manager- Contract Services

Hawaiian Airlines
06.2015 - 10.2016
  • Handle daily operations for contracted carriers, All Nippon Air, Air China, Virgin America, and Jin Air.
  • Work with State Airports Division, TSA and FAA to meet operational and regulatory compliance requirements for all contracted carriers.
  • Coordinate logistics, and facilitate passenger movement with air carrier’s Operations Control and TSA management including special handlings, and unscheduled operations.
  • Manage employees above and below wing; responsible for all required training and compliance requirements.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Responsible for training and development in liaison with Jin Air for Amadeus weight and balance program certification for all HA ops personnel on contract

Director – Logistics

Clinical Laboratories of Hawaii, LLP
01.2005 - 06.2015
  • Handled daily statewide logistics for movement of clinical specimens to hospital labs and laboratories; managed 144 couriers and supervisors statewide.
  • Project manager for all facilities, renovations, and new construction for all capital improvement projects for statewide operations; obtain RFPs, negotiate, and renew contracts as needed.
  • Review/approve specs & blue prints for architectural, contracting, electrical, plumbing & HVAC projects.
  • Manage agreements and process documentation for all specimen transport via air carriers and ground in compliance with FAA, IATA. Also, ensure constant compliance for Laboratory services and maintenance to CAP, CLIA, and HIPAA regulations.

Staff Vice President of Operations

Aloha Airlines, Inc
06.1994 - 12.2004
  • Responsible for Flight Operations Systems Operations Control Center (SOCC); managed team of 25 dispatchers and crew schedulers.
  • Maintain Federal Aviation Administration regulatory compliance, to include training for flight operations procedures of overseas operation and emergency procedures.
  • Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives; led expansion into new markets by researching opportunities, evaluating risks, and executing successful entry strategies.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Met with domestic airport operations managers to meet all requirements (noise abatement, landing rights, gate assignment, etc.) for new routes.

Education

High School -

Damien High School
Honolulu, Hawaii
01.1974

B.B.A. - Business Administration, Travel Industry Management

University of Hawaii
Honolulu, Hawaii
01.1978

Skills

  • Leadership with excellent interpersonal skills
  • Fosters a culture of respect and accountability

Certification

Certified, licensed - Flight Dispatcher

Hobbies and Interests

Avid golfer, enjoys traveling

Timeline

Manager of Catering Operations

Hawaiian Airlines
07.2019 - Current

Director – Honolulu Control Center

Hawaiian Airlines
10.2016 - 07.2019

Honolulu Station Manager- Contract Services

Hawaiian Airlines
06.2015 - 10.2016

Director – Logistics

Clinical Laboratories of Hawaii, LLP
01.2005 - 06.2015

Staff Vice President of Operations

Aloha Airlines, Inc
06.1994 - 12.2004

B.B.A. - Business Administration, Travel Industry Management

University of Hawaii

High School -

Damien High School

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